Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service and good value for money”

Helpful Report

Posted 9 years ago

It's great to hear you were happy with the service and discount prices on Barbour watches. If we can help in the future do contact us. Kind regards, Sarah

Posted 8 years ago

“Product arrived quickly and was informed of everything via email”

Helpful Report

Posted 9 years ago

Thank you for leaving us such positive feedback. It is great to hear you were happy with your experience of shopping online at Chapelle. Do get in touch if we can be of any assistance in the future. Kind regards, Sarah

Posted 8 years ago

“The watch arrived within 2 days.”

Helpful Report

Posted 9 years ago

I'm so glad we could help, especially when your watch clearly means so much to you. Thanks for the lovely feedback and I hope you enjoy your watch for many more years to come. Kind regards, Gabby

Posted 8 years ago

“Chapelle offer good quality jewellery at affordable prices. My order was delivered within 5 days of ordering, which I am happy with. I will always consider Chapelle for future purchases.”

Helpful Report

Posted 9 years ago

Thank you so much for taking the time to leave feedback. I'm so glad to hear you love your new Hot Diamonds necklace & would just like to let you know that we do have several matching pieces from this collection at great discounts too. Kind regards, Gabby

Posted 8 years ago

“Internet customer service was good, fast reply to questions”

Helpful Report

Posted 9 years ago

I'm so glad we could help. Do get in touch if you require any further assistance in future. Kind regards, Gabby

Posted 8 years ago

“very efficient”

Helpful Report

Posted 9 years ago

“Excellent turnround”

Helpful Report

Posted 9 years ago

Thank you very much for your feedback, I'm glad you are pleased with our service. Just to make you aware, we do recommend that all jewellery is removed before going to bed to prevent it catching and getting damaged while you sleep, but it is of course up to you. Kind regards, Gabby

Posted 8 years ago

“The delivery was fairly prompt and arrived in good condition”

Helpful Report

Posted 9 years ago

“The delivery was fairly prompt and arrived in good condition”

Helpful Report

Posted 9 years ago

“As the item I ordered was out of stock I was contacted and a satisfactory solution was reached with very knowledgeable and friendly staff”

Helpful Report

Posted 9 years ago

I'm so glad we were able to help and you love your ring. We have a wide selection of Hot Diamonds jewellery and it's not always active online so do get in touch if you're looking for anything particular in future. Kind regards, Gabby

Posted 8 years ago

“Very good”

Helpful Report

Posted 9 years ago

“Product arrived very quickly and ordering was easy”

Helpful Report

Posted 9 years ago

“Good to be able to speak to a person”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave feedback. We're always happy to help with any questions so do feel free to contact us again if you need any assistance in future. Kind regards, Gabby

Posted 8 years ago

“Excellent service fast delivery”

Helpful Report

Posted 9 years ago

“happy!”

Helpful Report

Posted 9 years ago

“happy!”

Helpful Report

Posted 9 years ago

“Arrived very quickly”

Helpful Report

Posted 9 years ago

“products arrived promptly”

Helpful Report

Posted 9 years ago

Thank you for feedback. I'm sorry you weren't happy with one of the bracelet styles you chose. I can confirm that we received your items & processed a refund on the same day, so you should receive that soon. Do get in touch if we can help any further. Kind regards, Gabby

Posted 8 years ago

“products arrived promptly”

Helpful Report

Posted 9 years ago

Service rating :Thank you for feedback. I'm sorry you weren't happy with one of the bracelet styles you chose. I can confirm that we received your items & processed a refund on the same day, so you should receive that soon. Do get in touch if we can help any further. Kind regards, Gabby

Posted 8 years ago

“I needed to exchange the watches I purchased. Chapelle couldn't have been more helpful. I would 100% most definitely use this company again.”

Helpful Report

Posted 9 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews