Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived very quickly, well packaged and at a great price.”

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Posted 8 years ago

Thank you for letting us know that your order arrived safely and you were happy with our service. Kind regards.

Posted 8 years ago

“Good sealer, god wath”

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Posted 8 years ago

Thank you very much for reviewing your recent experience with us. Kind regards.

Posted 8 years ago

“Good communication from their customer services as unfortunately they didn't have the watch I ordered in stock. They said it would take a week before they could get it for me & it took just a week before it arrived. Well packaged & my daughter loves it!”

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Posted 8 years ago

Thank you for your review. Once again, we are so sorry for the unusual and unfortunate delay but we are so glad your daughter loves the watch! Kind regards.

Posted 8 years ago

“It was quick and easy to order on-line and the parcel arrived within the timescale.”

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Posted 8 years ago

Thank you very much for your review. I'm glad you were happy with our service. Kind regards.

Posted 8 years ago

“I ordered this watch to Canada. It arrived relatively quickly without a scratch and well-packaged (no duty...no tax). Very happy with the purchase.”

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Posted 8 years ago

Thank you for taking the time to leave a review and let us know that your watch arrived safely. I'm glad you were happy with our service. Kind regards.

Posted 8 years ago

“Supplied watch at a good price with delivery in 4 days, very well packaged. Very competitive price on internet.”

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Posted 8 years ago

Thank you for your review. We offer at least 30% off all our watches and jewellery, and often much more, which is why you found our prices so competitive. Do look out for more deals in future. Kind regards.

Posted 8 years ago

“package arrived swiftly and very well packaged. bought for a present and she will love the necklace. excellent price in comparison to some other sites so would definitely recommend Chapelle jewellery.”

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Posted 8 years ago

I'm so glad you were happy with our discount prices! Thanks for taking the time to review your recent purchase. Kind regards.

Posted 8 years ago

“Earrings were beautiful when they arrived but took forever to come so if you are buying for a gift allow over a week for delivery to be safe.”

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Posted 8 years ago

Thank you so much for your review. If you order again in future, we do offer Special Delivery as well as standard postage, which may help if you need items sooner. This can be selected at checkout. Kind regards.

Posted 8 years ago

“Emma was very helpful. Got me exactly what I wanted and communicated the whole way through the process”

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Posted 8 years ago

I'm so glad Emma was able to help you find the perfect item and that you're pleased with our customer service. Do let us know if we can help with anything else in future. Kind regards.

Posted 8 years ago

“Disappointed to receive a new watch with a flat battery, which I needed to replace at my own expense. Also, it took several days to get a purchase confirmation - with most online retailers, such confirmations are near-instantaneous and automatic. The watch itself is fine, entirely as expected (dead battery notwithstanding)”

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Posted 8 years ago

I'm really sorry to hear the watch you purchased from us was not working on its arrival. We do check that all watches are working before we send them so I am sorry to hear this is the case. We do provide a one year battery guarantee on all of our watches and would have been happy to advise further but unfortunately we do not appear to have received any contact from you regarding the problem. If you encounter any other issues with your watch, please do not hesitate to get in touch at customerservices@chapelle.co.uk and one of our team will be more than happy to help you.

Posted 8 years ago

I am very sorry to hear that your watch battery was flat when arrived. We do check them prior to dispatch, however as some of our watches are end of line or last season styles they do occasionally stop during transit. This is why we guarantee all of our watches for the first year. You can either send it back to us to replace the battery for you free of charge or present us with a receipt and we will refund you. Please ensure it is changed by an authorised stockist to ensure your warranty remains valid. I am also sorry that you did not receive your order notification. There was a problem with our system for your order. I have notified our technical team. Thank you for making us aware. Kind regards.

Posted 8 years ago

“CON LOS MODELOS”

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Posted 8 years ago

“Great service, quick delivery, great prices. What is there not to like?!!”

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Posted 8 years ago

Thanks so much for the great review! I'm so glad you were pleased with all aspects of our service. Kind regards.

Posted 8 years ago

“I was extremely surprised with the range of stock and I wanted to purchase a particular item for a gift. The gift arrived the next day using Special Delivery”

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Posted 8 years ago

I'm so glad you were happy with our range and speed of delivery. I do hope the gift was well received. Kind regards.

Posted 8 years ago

“The watch I wanted was at a great price. The website was clear and easy to use. My watch was delivered promptly with no hassle. I'm a very happy customer!”

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Posted 8 years ago

Thanks for your review. I'm so glad you found our website easy to use and that you're so happy with our service! Kind regards.

Posted 8 years ago

“GREAT SERVICE THANKS”

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Posted 8 years ago

Glad we could help! Thanks for taking the time to leave a review. Kind regards.

Posted 8 years ago

“Fast delivery, high product quality. What is not to love. Definitely will use your store for gift shopping again.”

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Posted 8 years ago

Thank you so much for your positive review! I'm so glad you are happy with our service and I look forward to your future orders. Kind regards.

Posted 8 years ago

“Prompt delivery, well wrapped and secure, as described, very pleased”

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Posted 8 years ago

I'm so glad you are pleased! Thank you for taking the time to leave a review and I hope you shop with us again soon. Kind regards.

Posted 8 years ago

“I live in California and sent a locket to my daughter in London. She was surprised and very very happy.”

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Posted 8 years ago

Thank you for letting us know that your gift was well received and I'm so glad we could help. Kind regards.

Posted 8 years ago

“Great communication,ease of ordering,fab product,reccomended.”

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Posted 8 years ago

Thank you so much for the review and the recommendation. I hope you shop with us again soon. Kind regards.

Posted 8 years ago

“Easy website, nice products and fast delivery”

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Posted 8 years ago

Thank you for your review. I'm glad to hear you are pleased with our service. Kind regards.

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews