Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service thanks”

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Posted 9 years ago

“The customer service was excellent but the website crashed a few times when I first tried to order which was frustrating”

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Posted 9 years ago

Thank you for leaving us feedback and I am pleased to hear you were happy with the customer service you received. I am sorry to hear that the website crashed for you and I have passed this on the our technical team to look in to. Please do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Delivery and price and service in general amazing!”

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Posted 9 years ago

I'm really pleased to hear you are happy with your experience with shopping online at Chapelle Jewellery; thank you for taking the time to let us know and do get in touch if we can help with anything in the future. Kind regards Sarah

Posted 8 years ago

“First class service delivery fast”

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Posted 9 years ago

“Very happy with the service and speedy delivery”

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Posted 9 years ago

“Good quality products on offer and prices are quite actracive. Recomend.”

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Posted 9 years ago

Thank you for taking the time to leave us positive feed. It's great to hear you are happy with your order and with our discount prices. Please do get in touch if I can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“The site was easy to look through. I found what I wanted and the price was extremely reasonable compared to other sites. The ordered item was received very quickly.”

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Posted 9 years ago

I am really pleased to hear you are happy with the discount prices on Citizen watches available on our website and with the delivery time frame. Thank you for taking the time to leave us feedback and do get in touch if we can help in the future. Kind regards Sarah

Posted 8 years ago

“Reliable fast service”

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Posted 9 years ago

“Fast delivery, good service. For some reason the company emails can end up in Junk mail.”

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Posted 9 years ago

Thank you for your feedback and for letting us know our emails sometimes go through to junk; I will pass this on to the IT department for them to take a look at. I am pleased to hear you were happy with your purchase and if we can be of any assistance in the future do contact us. Kind regards Sarah

Posted 8 years ago

“fantastic service, this is the first time I have ordered, and cannot fault anything”

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Posted 9 years ago

Thank you for leaving us such positive feedback and I am really pleased to hear you were happy with your experience of shopping online at Chapelle Jewellery. Do get in touch if we can be of any assistance in the future. Many thanks Sarah

Posted 8 years ago

“competitive prices”

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Posted 9 years ago

It's great to hear you are happy with the discount prices and the quality of our jewellery on our website. Do contact us if we can help in the future. Many thanks Sarah

Posted 8 years ago

“Easy purchase and ok delivery time frame”

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Posted 9 years ago

Thanks for leaving us feedback; we do agree, the Canadian Ice collection is lovely. The central round brilliant cut diamond in this ring has been laser inscribed with a unique number and this is shown on the certificate in the top right hand corner and begins with CID. This is a feature of Canadian Ice diamonds and it means you can be confident of the diamond's origin. The certificate card and verification codes on the bottom right hand corner of the certificate card are needed if you would like to verify your diamond at www.canadianicediamonds.ca. I hope this helps but if you do have any questions, please get in touch. Kind regards Claire

Posted 8 years ago

“couldn't find in the shop, found on website. Fast delivery.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Greàt”

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Posted 9 years ago

“Very competent, efficient, knowledgeable and friendly staff”

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Posted 9 years ago

I'm sorry the Casio watch was faulty and even the Casio technical team weren't able to help. If we can be of any assistance in the future please do get in touch. Many thanks Claire

Posted 8 years ago

“Very pleased with excellent price and fast delivery.”

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Posted 9 years ago

“This is the first time I have bought a product from Chapelle and I was very impressed with the product and the service I received.”

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Posted 9 years ago

“I had no issues with ordering or delivery. Website is easy to use. The ring fit so can't comment on returns/replacement.”

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Posted 9 years ago

“Good quality. Fast shipping. Delivery to Russia for two weeks. I recommend this magazine. Thank you.”

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Posted 9 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews