Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery superb packing”

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Posted 8 years ago

I am so glad you are happy with our service and I do hope you shop with us again soon! Kind regards.

Posted 8 years ago

“Supplied a quality product at a very good price. Delivery was good too. One small criticism....the colour of the watch was described as (partly) dusky pink which was very inaccurate. The part was in fact clearly red.”

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Posted 8 years ago

I'm so glad you are happy with our quality and prices. I will ensure that the item is double checked and the description updated accordingly if necessary. Thank you for letting us know. Kind regards.

Posted 8 years ago

“Item was exactly as expected and was despatched quickly and well packaged.”

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Posted 8 years ago

Thank you for letting us know that you are happy with our service. Kind regards.

Posted 8 years ago

“It DOES NOT WORK, I left for several hours at his watch to sunlight but the battery or battery does not charge, unfortunately I threw the return forms, I have the impression that the watch has a serious defect fabbrica.In waiting for solutions also because the cost is not light.”

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Posted 8 years ago

Hi there, I'm really sorry to hear this. We do check all our watches before dispatch. It is probably because the watch was stored in darkness so it just needs a very strong initial charge - after this it will charge through normal wear. As it is winter, if you pop it under a bright lamp for up to 24 hours this should be sufficient. Casio give some more info here: http://bit.ly/2g5GJKA but please contact us if you need further assistance. Kind regards.

Posted 8 years ago

“Best price on the internet and item delivered very quickly and well packaged. Will be my first choice for future purchases. Would not hesitate to recommend.”

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Posted 8 years ago

Thank you so much for your lovely review. We look forward to your next order! Kind regards.

Posted 8 years ago

“Efficient service, great price”

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Posted 8 years ago

Thank you so much for taking the time to leave a review on your recent purchase. Kind regards.

Posted 8 years ago

“Great price for the watch.”

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Posted 8 years ago

Thanks for the review - glad to hear you like our discount prices! Kind regards.

Posted 8 years ago

“Arrived well packaged and happy with service and condition.”

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Posted 8 years ago

Thank you for your review. I am glad to hear you are happy with our service and do hope you shop with us again soon. Kind regards.

Posted 8 years ago

“Please get back to me about my requested return/refund? As the gift was not suitable. Thank you, Kind regards, Hayley”

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Posted 8 years ago

Dear Hayley, Our customer services team has received your email this morning and will be replying very soon. We aim to reply to all emails within 24 hours. As long as you are within your returns period and the item is in brand new, unworn condition this should be absolutely fine though. Kind regards.

Posted 8 years ago

“Quick delivery very nice product at a good price”

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Posted 8 years ago

Thank you so much for taking the time to get in touch, I'm glad to hear that you are happy with our service. Kind regards.

Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

Thank you for taking the time to leave a review. Do let us know if we can help with anything else in future. Kind regards.

Posted 8 years ago

“good prices and prompt delivery”

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Posted 8 years ago

Thank you so much for taking the time to leave a review and let us know that you were happy with our service. Do get in touch if we can help with anything else. Kind regards.

Posted 8 years ago

“Reduce shipping costs.”

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Posted 8 years ago

Thank you for your feedback. We are always trying to improve customer experience so I will ensure your comments are passed on. Kind regards.

Posted 8 years ago

“Very quick delivery only took a few days. A lot quicker than buying from one of there shops as it took more than three weeks to arrive for us to pick up, would do it on internet again.”

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Posted 8 years ago

Thank you so much for your review. As our website is set up for orders it does tend to be quicker than ordering via stores but I will pass on your comment to see if that side can be speeded up in future too. Kind regards.

Posted 8 years ago

“Nice necklace and fast and secure delivery. Thank you!”

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Posted 8 years ago

And thank you for your lovely review! Glad to hear you are happy with your new necklace. Kind regards.

Posted 8 years ago

“Chapelle staff member Emma helped me through the whole process of getting my wedding ring. She explained every step brilliantly and was very professional, helpful and friendly. My ring was delivered in a timely manner and in a very secure way. Thank you.”

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Posted 8 years ago

Thanks so much for getting in touch and letting us know. I shall ensure your kind words are also passed on to Emma's manager. Kind regards.

Posted 8 years ago

“I had a problem with my order which I placed on their website, but an email from me resolved the problem and my order was dispatched very swiftly. Great Service, brilliant jewellery. Thanks Again”

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Posted 8 years ago

“EXTENSIVE CATALOGUE RANGE ON SHOW AND THE DELIVERY SERVICE WAS EXTREMELY QUICK”

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Posted 8 years ago

Thanks so much for your review. I'm glad to hear you like our huge range and quick service. Kind regards.

Posted 8 years ago

“Prompt delivery and keen pricing - what more needs to be said.”

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Posted 8 years ago

Thank you so much for taking the time to leave us a review. Do get in touch if we can help with anything else. Kind regards.

Posted 8 years ago

“Quick delivery, correct item”

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Posted 8 years ago

I'm glad to hear you are happy with the delivery times. Thank you for your review. Kind regards.

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews