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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Service and delivery highly satisfactory
Helpful Report
Posted 10 years ago
Thank you for leaving us positive feedback and I am really pleased to hear you are happy with your purchase. We are currently in the process of adding jewellery dimensions to our product pages to make it easier to see how big the item will be in real life. If we can be of any assistance in the future do contact us. Kind regards Sarah
Posted 8 years ago
Arrived without a problem
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Posted 10 years ago
Perfect sale.
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Posted 10 years ago
Perfect sale.
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Posted 10 years ago
Good fast delivery,
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Posted 10 years ago
Excellent customer service.
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Posted 10 years ago
Fast efficient service easy to use ordering site. Well packaged with recorded delivery arriving in the allotted time.
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Posted 10 years ago
Thank you for taking the time to leave us positive feedback. It's great to hear you were happy with the site, delivery and packaging, and our discount prices on Citizen Eco-Drive watches too! Do contact us if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Fantastic company, really quick delivery
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Posted 10 years ago
Quick delivery. Good communication. Item as described.
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Posted 10 years ago
Excellent, speedy service
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Posted 10 years ago
CJ was excellent but shipping was poor, tracking system did not give right info and delivery took much longer than expected
Helpful Report
Posted 10 years ago
Thank you for your feedback. I will ensure your comments on the delivery and shipping are passed to the relevant team to investigate. Kind regards Sarah
Posted 8 years ago
Price comparison seemed good value for money when compared with other sites. Delivery was made promptly and well packaged in protective wrapping.
Helpful Report
Posted 10 years ago
I'm really pleased to hear that you are happy with our discount prices on all the designer watches we sell. If we can help in the future do get in touch. Kind regards Sarah
Posted 8 years ago
Always wonderful customer service
Helpful Report
Posted 10 years ago
It's great to hear you are happy with the service you receive when shopping online at Chapelle. If we can help at all in the future do get in touch. Kind regards Sarah
Posted 8 years ago
I have purchased 2 items over the past month and both times have received good prompt delivery and fuss free. I would have no issue with purchasing all jewellery from this company,
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Posted 10 years ago
I've had 2 watches, excellent products
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Posted 10 years ago
Cannot recommend this company enough. High quality, lovely jewellery at bargain prices. The customer service I received was second to none and I am highly satisfied with my purchases. Many thanks.
Helpful Report
Posted 10 years ago
Service rating :Thank you so much for taking the time to leave us such positive feedback. I will pass your comments on to the customer service team; I know they will be really pleased to hear that you were happy with the level of customer service you received. Please do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Cannot recommend this company enough. High quality, lovely jewellery at bargain prices. The customer service I received was second to none and I am highly satisfied with my purchases. Many thanks.
Helpful Report
Posted 10 years ago
Thank you so much for taking the time to leave us such positive feedback. I will pass your comments on to the customer service team; I know they will be really pleased to hear that you were happy with the level of customer service you received. Please do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Easy ordering and very fast delivery.
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Posted 10 years ago
My watch arrived in good time. The box it was posted in was slightly too small for the watch box inside but there was no damage to the watch so it was fine. Overall, I'm very happy and would definitely order from Chapelle again.
Helpful Report
Posted 10 years ago
Thank you for taking the time to leave us feedback. I am pleased to hear you were happy with the time it took for your order to arrive with you and that you are happy with your purchase. I will pass your comments on to the dispatching department relating to the box size but I am glad the watch arrived safe and sound. If we can be of any assistance in the future do contact us. Kind regards Sarah
Posted 8 years ago
lovely earrings
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Posted 10 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews