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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Aftersales service was excellent. I bought this watch as a present but unfortunately it was unsuitable. Chapelle were extremely helpful in refunding my money in a prompt and helpful manner. Thank you.
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Posted 10 years ago
Thank you very much for your positive feedback. I am sorry that the watch was unsuitable but am pleased to hear you were happy with the service you received. Kind regards Sarah
Posted 8 years ago
Excellent service and fast delivery
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Posted 10 years ago
The response from customer services was prompt and helpful, and the delivery fast
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Posted 10 years ago
Thank you for leaving positive feedback. I will ensure the customer services team are told that you were happy with the level of service you received and with the speed that they replied to your query. I hope that you are happy with your purchase and if we can be of any further assistance please do contact us. Kind regards Sarah
Posted 8 years ago
very fast delivery, good experience shopping with chapelle
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Posted 10 years ago
Good delivery
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Posted 10 years ago
very helpfull staff!!!
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Posted 10 years ago
Had a problem with first watch was easily sorted and replaced with postsage incurred returned same day to my account.
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Posted 10 years ago
Thank you for your feedback. I am sorry for the inconvenience caused to you by the issue you had with your first watch but I am pleased to hear that we were able to resolve this for you and that you received a swift refund of your postage cost. I hope that you are still happy with your purchase but if you need any further assistance please do contact us. Kind regards Sarah
Posted 8 years ago
Good price, speedy delivery
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Posted 10 years ago
Very good thankyou
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Posted 10 years ago
Went out of there way to help
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Posted 10 years ago
very quckly received. good communication
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Posted 10 years ago
VERY GOOD
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Posted 10 years ago
Excellent and efficient service and very easy website to use.
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Posted 10 years ago
Great product's, price and delivery.
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Posted 10 years ago
very quick service, good price
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Posted 10 years ago
First ring was too small even though finger sized at the jewelers but not a problem as we returned it and received a larger one. Excellent customer service. Many thanks
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Posted 10 years ago
Watch delivered, well packaged and in good time.
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Posted 10 years ago
Quick delivery as advertised very pleased
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Posted 10 years ago
Brilliant service, well packaged and delivered on time
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Posted 10 years ago
Excellent
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Posted 10 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews