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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Watch sent through quickly and securely, well packaged.
Helpful Report
Posted 6 years ago
Very fast delivery, an easy website to navigate. However I have to say I was disappointed with my purchase. The online photo really enhanced the diamonds and the reality was somewhat disappointing. Had I seen the earrings in store I would not have purchased but I cannot return as they are a pierced item.
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Posted 6 years ago
Quick service. Good Price. Great customer service.
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Posted 6 years ago
Hi have had a box delivered by two young boys up the road,Box is empty quiet clear it’s been opened.So paid a good bit of money for a empty box.Good old parcel forces.Not happy
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Posted 6 years ago
Excellent quality and value for money
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Posted 6 years ago
excellent customer service on the phone, but some rings not available
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Posted 6 years ago
Beautiful watch - Excellent customer service, great prices and fast delivery - what else could one wish for!!
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Posted 6 years ago
Highly recommend... great customer service.. lowest price I found too
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Posted 6 years ago
My order was dispatched really quickly. Unfortunately it wasn't suitable and I needed to return it. The customer service department contacted me to check there was nothing else they could do for me, before refunding really quickly. I would definately order from them in the future.
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Posted 6 years ago
Easy to use website, found what I was looking for easily and everything went smoothly
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Posted 6 years ago
They added a link to the bracelet at no additional cost and the delivery was very efficient. I would certainly recommend and use again.
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Posted 6 years ago
Excellent product, great value, great service
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Posted 6 years ago
Excellent price quick delivery
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Posted 6 years ago
Products were great, what they don’t say is that 48 hour tracked means nothing as it took a week and a half! They have to order in from other stores. I emailed to query why I was having to wait and that’s the response I got. Didn’t refund my postage though and it’s not on their website. Won’t use them again
Helpful Report
Posted 6 years ago
Not been delivered in time...!! Just wasted extra delivery charge !!!
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Posted 6 years ago
UNBOXING Citizen Signature Grand Touring (Chapelle Jewellery): https://youtu.be/v_aFBgQd_l0 Delivery to Poland - 5 days The condition of the watch - a few small scratches. I suspect that this is the model that stood at the exhibition (39 %OFF)
Chapelle Jewellery 4 star review on 19th March 2018
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Posted 6 years ago
Lovely item. Arrived quickly. I had a small issue which was put right immediately. Very helpful and friendly people. Would highly recommend
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Posted 6 years ago
Beautiful jewellery, fast postage
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Posted 6 years ago
Arrived the next day. Very well packaged. A lovely looking watch.
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Posted 6 years ago
Excellent service , great prices.
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Posted 6 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews