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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Radley watch at 50% discount. Efficient service and lovely product.
Helpful Report
Posted 7 years ago
I ordered a Radley Watch it arrived promptly and was an excellent price. I am delighted with both the watch and the service given. Well Done, would highly recommend.
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Posted 7 years ago
I ordered a pair of hot diamond ear rings for a gift, and as it was easier to ask for delivery to my work place I did just that. Unfortunately Royal Mail advised me they tried to deliver and couldn't the address wasn't recognised - I contacted Chapelle and without any fuss or hassle the ear rings which by the way are beautiful were re delivered with no issues on the second attempt. Customer Service excellent, product excellent Thank you Chappelle
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Posted 7 years ago
Excellent choice of watches at competitive prices,informative and fast delivery.
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Posted 7 years ago
Lovely diamond earrings, arrived as promised & packaged well.
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Posted 7 years ago
Great quality items and super quick delivery. Well packaged.
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Posted 7 years ago
Very good packaging. Excellent customer service.
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Posted 7 years ago
have visited the store in Fleetwood and the online store. Love the selection and value at Chapelle
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Posted 7 years ago
On finding a perfect gift on your website i visited the Doncaster Lakeside branch to make my purchase. Unfortunately they did not have it in stock but the lady who served me (i believe the Assistant Manager) was so very helpful in ensuring i could order my item via the website and have it delivered in time for when i needed it (this was after she had checked all stores in the surrounding area for availability). Exceptionally pleased with my purchase, excellent quality and value for money and beautifully packaged.
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Posted 7 years ago
Goods were as expected but paid for gift wrapping and but arrived unwrapped Received an apology and my wrapping charge refunded but nothing for the inconvenience My wife loves the jewellery, a token gift voucher would have been nice and would have definitely been spent Again the product itself is great and delivery was fairly quick itโ€™s just the missed wrapping that disappointed
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Posted 7 years ago
You made me happy with some quality jewellery at great prices! I bought several gifts and felt I was able to give more because your prices are good, plus, I was also able to treat myself!! Everyone a winner ๐Ÿ˜Š
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Posted 7 years ago
Nice jewellery and good delivery.
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Posted 7 years ago
Item arrived damage. Sent back as damaged. Yet to hear from them about replacement. Would presume they will refund my return postage costs as no free returns.
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Posted 7 years ago
Very pleased with service. Please could I have a valuation certificate with full price value before discount. This is required for insurance purposes. Many Thanks
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Posted 7 years ago
This is the second time I have ordered from Chapelle. The first time a watch arrived with a dead battery, which I had to go out of my way to remedy. This time a watch has arrived which is not the one I had ordered and now I have to go out of my way to send it back. I will not use Chapelle again.
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Posted 7 years ago
Highly recommend speedy delivery
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Posted 7 years ago
Excellent service, good website and very good delivery. Will certainly use again.
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Posted 7 years ago
Very good customer service and easy to order online. Item was really well packaged too.
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Posted 7 years ago
Very friendly customer service. Item didn't take long to come and was well packaged. One extremely happy child as she bought this as an Xmas pressie and loves it :-)
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Posted 7 years ago
Simple order process and delivery as expected. Definitely will use again!
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Posted 7 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews