Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service. The email updates were particularly good.”

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Posted 9 years ago

Thank you for taking the time to leave us positive feedback. I am really pleased to hear you were happy with your experience of shopping both in our Street store and online. I will ensure your comments are passed on to Paul and the customer services team online. Do contact us if we can be of any assistance in the future and I hope you have a lovely 40th wedding anniversary. Kind regards Sarah

Posted 8 years ago

“Quick secure and efficient service”

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Posted 9 years ago

“Excellent customer service , I rang with a query and they were very helpful, delivery was very prompt and well packaged , ordering online was easy too, product range Is good aswell and prices are very good.”

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Posted 9 years ago

“Delivery was very good, good packaging and the item is very pretty.”

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Posted 9 years ago

Thank you for taking the time to leave us feedback and I am sorry to hear of the issues you have encountered with your purchase. If you would like to return it to us we can exchange or refund the item for you. Kind regards Sarah

Posted 8 years ago

“Beautiful desigs”

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Posted 9 years ago

“Great watch, exactly as listed. Good price, delivered on-time and in good mint condition.”

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Posted 9 years ago

“Had reason to email Chapelle after ordering online. query was handled speedily . excellent service.”

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Posted 9 years ago

“i phoned after 21 days was told "any day soon". 30 days still not arrived. Phoned again. Week until christening. Emma chased it up and it arrived just in time.”

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Posted 9 years ago

I am sorry to hear there was a delay in delivering your personalised bangle but really pleased that Emma was able to chase this up for you and that it arrived in time. I hope the Christening went well and do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Good delivery”

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Posted 9 years ago

Thank you for leaving us feedback and I am sorry to hear you are not happy with your purchase. We know it is really hard to get a good understanding of the size and feel of an item when buying from a picture which is why we include the dimensions in the details table; but I am sorry that they were not what you were expecting. If they are still sealed in the bag then please feel free to return them to us for an exchange or a refund. If we can be of any assistance please do contact us. Kind regards Sarah

Posted 8 years ago

“Fsb service, price and Quality”

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Posted 9 years ago

“Fast Delivery, Item as described. Recommended.”

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Posted 9 years ago

“very good price and service arrived within a 2-3 days and reply to email query was prompt and courteous”

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Posted 9 years ago

“Fantastic service”

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Posted 9 years ago

“I am very happy with my watch. But would have been nice if it was working.Took it to jewellery shop and got new battery but you did refund me thank you.”

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Posted 9 years ago

Thank you for taking the time to leave us positive feedback. I'm really sorry for the inconvenience caused to you by the watch battery being flat when it arrived with you. Thank you for your understanding in this matter. If we can be of any assistance in the future please do get in touch. Kind regards Sarah

Posted 8 years ago

“Needed a couple of links taken out so rang customer service who were very good and confirmed I could take into local store, which I did. Very good service both in person and a n the phone.”

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Posted 9 years ago

Thank you for taking the time to leave us positive feedback. I am really pleased to hear you were happy with the service you received both in store and online. If we can be of any assistance in the future do get in touch. Kind regards Sarah

Posted 8 years ago

“Great”

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Posted 9 years ago

“excellent service and fast delivery”

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Posted 9 years ago

“I am happy with them service and I can recomend them to everyone!”

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Posted 9 years ago

I am really pleased to hear you are happy with your purchase of the G-Shock watch and the condition it arrived in. We sell all our G-Shock watches with at least 30% off the RRP all your round so please do keep popping back to look at our website. If we can be of any assistance in the future do contact us. Kind regards Sarah

Posted 8 years ago

“Excellent 100% genuine products at a great price. Excellent friendly service both in store, I have been to the Salford Outlet store, on the telephone And online. I have purchased 3 g shock watches from them and will certainly buy from them again”

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Posted 9 years ago

Service rating :Thank you for taking the time to leave us positive feedback and I am really pleased to hear you are happy with your experience of shopping online and in store at Chapelle. If we can be of any assistance in the future please do contact us. Kind regards Sarah

Posted 8 years ago

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us positive feedback and I am really pleased to hear you are happy with your experience of shopping online and in store at Chapelle. If we can be of any assistance in the future please do contact us. Kind regards Sarah

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews