Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I ordered a watch and it arrived by Royal Mail well packaged. There were clear instructions for return of the item if I was not satisfied. I am glad I made this purchase from this company.”

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Posted 5 years ago

“Got mý watch and im pleased with it. Description of postage wasn't clear and i paid the extra for 24 hour delivery but they didnt despatch for 2 -3 days then it was 24 hour delivery. Had i known this i wouldn't have paid extra”

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Posted 5 years ago

“Excellent quality items at great prices. Very impressed with the service”

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Posted 5 years ago

“A Quick delivery and the cheapest price I could find”

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Posted 5 years ago

“good quick service and well packaged, nice watch”

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Posted 5 years ago

“It's now been 11 days since i purchased a watch and still haven't received any confirmation email about it. So i have no clue about what's going on with it.”

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Posted 5 years ago

“Very pretty earrings though lot smaller than shown”

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Posted 5 years ago

“Excellent value, unable to track delivery, arrived in time.”

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Posted 5 years ago

“Gorgeous jewellery at a fantastic price. Arrived quickly. Loved it 😊”

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Posted 5 years ago

“If there was an option for 0 stars i would definately choose that. This company is the most awful company i have ever used. Brought a watch for my 60th dad's birthday, when it arrived was scratched and damaged as if someone had worn it and sent it back. Ask for an exchange and when that came was also damaged and dial was chipped. Asked the store for a refund and was told to send the watch back and would be sent money. Instead was sent an email to say they had gone into administration and that there was nothing they could do. They have both my money and my watch. Absolute thieves as all they have done is taken my money and my watch. Ruined my dads birthday. I cannot urge people enough not to buy from here.”

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Posted 5 years ago

“Watch was is excellent condition and as advertised. The transaction was very easy and all communication was swift and informative. I was buy from the company again.”

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Posted 5 years ago

“The purchase was trouble free. The clock was promptly delivered and we are pleased with the clock. We would recommend to our friends.”

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Posted 5 years ago

“Best price I could find. Fast delivery. No problems.”

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Posted 5 years ago

“Given that this company has gone into administration I'm not sure why they are asking for a review! watch was returned for a refund which cant be processed now.”

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Posted 5 years ago

“I lost my earrings and had insurance. When i attending the store the customer service man told me the earrings were no longer available. I had to replace them with something else. I went online an found the earring which i then placed an order. I spoke with Saadi in the wembley store whom granted me to insurance the earrings. The man in the store lied about the closing time on New years eve when i called then lied about the earrings being out of stock. Not sure if i shall return to the store in the near future. I have spoken with customer service on the phone whom stated they will investigate the matter but not sure of the outcome of my complaint.”

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Posted 5 years ago

“Delivered quickly. Bought as a gift, exactly as described. Lovely necklace.”

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Posted 5 years ago

“Great quality watch, great price, many thanks”

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Posted 5 years ago

“Jewellery is very good and great value Delivery was cancelled twice as didn’t have the items. Was updated via email. Good job it wasn’t for a certain day.. ie birthday”

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Posted 5 years ago

“I ordered some earrings that I knew were lovely, I had a set already but had lost one and was lucky enough to find them on this website. The delivery was very quick and I am well satisfied, both with service and items.”

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Posted 5 years ago

“Very Good Service. Product as described. Very pleased.”

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Posted 5 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews