Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product!”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Good service,very helpful staff in store.”

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Posted 8 years ago

“No problems with ordering or delivery. Perfect. Slight issue with low charge: see product comment.”

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Posted 8 years ago

Thank you so much for taking the time to leave a review. As you've guessed our Citizen watches are stored in the dark so a strong initial charge is always a good idea but after that they will remain charged through normal exposure to artificial or natural light. Do get in touch if we can be of any assistance. Kind regards, Gabby

Posted 8 years ago

“Good service”

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Posted 8 years ago

“competititve prices for quality products, delivered fast”

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Posted 8 years ago

“Arrived quickly”

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Posted 8 years ago

“Very good service plus prices for watches very good I absolutely love my watch.thankyou”

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Posted 8 years ago

It's lovely to hear from happy customers, thank you so much for getting in touch and letting us know you love your new watch! Kind regards, Gabby

Posted 8 years ago

“Very good customer service, answered all my questions very promptly.”

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Posted 8 years ago

“service was good but an e-mail giving delivery date woud be perfect.”

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Posted 8 years ago

Thank you for your feedback and I do hope that your choice of watch is well received as a present - fingers crossed! Kind regards, Gabby

Posted 8 years ago

“Extremely reliable company with great customer service too.”

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Posted 8 years ago

It's always nice to get such positive feedback. Thank you so much for leaving a review and letting us know how pleased you are with our service and your new watch. Kind regards, Gabby

Posted 8 years ago

“Excellent service and watch delivered promptly. First class customer care in response to email enquiry and problem resolved immediately.”

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Posted 8 years ago

I'm so glad we were able to resolve your query quickly and to your satisfaction. Do get in touch if you require any more assistance in future and I do hope the gift is very well received. Kind regards, Gabby

Posted 8 years ago

“Very pleased with my item, and speedy delivery, thank you. ????”

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Posted 8 years ago

Thanks for getting in touch and letting us know you are pleased with your new watch. Do feel free to contact us if you require any assistance in future. Kind regards, Gabby

Posted 8 years ago

“Lovely jewellery, looks delicate but in fact is fairly strong. Makes a lovely gift.”

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Posted 8 years ago

“Bought watch for Christmas present, very efficient service from receipt of order to watch arriving.”

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Posted 8 years ago

“Arrived quickly and easy ordering.”

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Posted 8 years ago

“First watch which was sent to me was faulty and the replacement one is kind of OK but it lost around 1 minute after 1 month. I don't know if this is the standard for Rotary watches. My old watch(nearly 20years old) has never had this problem until recently. I expected more from Rotary.”

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Posted 8 years ago

“great price, fast post, great company to spend your money with.”

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Posted 8 years ago

“Great prices and quality items that was £30 cheaper than elsewhere, will use again for sure. Thank you.”

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Posted 8 years ago

It's great to hear you were happy with your experience of shopping online at Chapelle. Please do keep an eye on our website as we are constantly adding to our range and we guarantee savings of at least 30% off the RRP all year round.

Posted 8 years ago

“Excellent company to do business with, good communication, competitive price, tracked delivery. What more does one need?”

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Posted 8 years ago

Thank you very much for your kind words. All of our watches, including Citizen, are discounted, with at least 30% off RRP all year round and many of them are discontinued lines, hence the great prices. You are correct that this particular Citizen watch is not waterproof. To see a selection of our waterproof ladies Citizen watches please have a look here > http://bit.ly/1naG10L. All waterproof watches are described as such in the features table. I do hope this information helps with future purchases. Kind regards, Gabby

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews