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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
delivery right on time .
Helpful Report
Posted 8 years ago
I'm glad you were happy with our delivery times. Thank you for your review. Kind regards.
Posted 8 years ago
Excellent value and super quick delivery
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Posted 8 years ago
Thank you very much for taking the time to leave a review and let us know that you are happy with your purchase. Kind regards.
Posted 8 years ago
Love my necklace. Love the price even more & getting it in 2 days an absolute bonus so thank you very much.
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Posted 8 years ago
Glad to hear you were happy with both our service and our discounts! Thank you so much for taking the time to leave a review. Kind regards.
Posted 8 years ago
Excellent quality, Beautifully designed and made. Sheer Perfection
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Posted 8 years ago
Thank you for your lovely review. I am glad you are so happy with your purchase. Kind regards.
Posted 8 years ago
Very easy transaction and quick delivery
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Posted 8 years ago
I'm so glad you are happy with our service. Thanks for taking the time to leave a review. Kind regards.
Posted 8 years ago
Really competitive prices. Just a pity no e-mail confirming delivery day
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Posted 8 years ago
Hi, glad to hear you love our discounts but I'm really sorry you didn't receive your confirmation email. I have passed this onto our technical team and they are looking into this as an urgent issue. Thanks for letting us know. Kind regards.
Posted 8 years ago
Prompt service, lovely looking watch
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Posted 8 years ago
Thanks for taking the time to leave a review - I'm glad to hear you are happy with our service and your new watch. Kind regards.
Posted 8 years ago
We visited your store at Clarke's Village and were very impressed with the service we received from the very pleasant lady sales assistant. Although we had no intention to purchase at the time, we were given details of how we could order on line at a later date.
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Posted 8 years ago
I'm glad to hear that you had such a lovely experience in our Clark's Village shop and will ensure your kind words are passed on to the team and their manager. Thank you for your feedback. Kind regards.
Posted 8 years ago
Excellent service and quick delivery. Top quality product
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Posted 8 years ago
I'm so glad you are happy with our service and product. Thank you very much for your review. Kind regards.
Posted 8 years ago
Good bargain, fast delivery and well packaging..
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Posted 8 years ago
Thank you for your review. I'm so glad you are happy with all aspects of our service. Kind regards.
Posted 8 years ago
We had first purchased these earrings in the Springfield outlet in Spalding, lincs. at the end of June/beginning of July 16. They were extremely nice, the emeralds bright and evenly set. So much so they caught our eye as we walked past the window. However on returning to Florida My girlfriends car was broken into and they were stolen. So to make her feel better I went ahead and ordered these online, identical sku number, in theory identical earrings. Sadly the emeralds were dull and set in an irregular fashion and not at all the quality of the first set I purchased from you. I guess because I'm now purchasing it from America, and no one knew I had previously purchased the identical earrings from you, that I might not have known any difference. As it was, both my girlfriend and I were disappointed at such a difference in quality. Thanks, Toby Stanford, TobyStanford@hotmail.com
Helpful Report
Posted 8 years ago
Hi Toby, I'm sorry to hear that you are unhappy with these earrings. There will always be some variance with gemstones as emerald is a natural stone so this is not due to a deliberate difference between our website and stores. We would, however, never want a customer to be disappointed so please could you contact us at customerservices@chapelle.co.uk so we can look into this further for you? Kind regards.
Posted 8 years ago
God price, quick delivery
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Posted 8 years ago
Processed order smoothly and quickly and product received soon afterwards. Price was excellent.
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Posted 8 years ago
I'm glad you liked our discount prices! Thank you for taking the time to leave a review and I hope you shop with us again soon. Kind regards.
Posted 8 years ago
Very pleased with my order. Loved it and quick delivery too.!
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Posted 8 years ago
I'm so glad to hear love your order! Do let us know if we can help with anything else. Kind regards.
Posted 8 years ago
Good price, prompt delivering
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Posted 8 years ago
Thank you very much for your lovely review. Kind regards.
Posted 8 years ago
Was very happy with the product and a very quick delivery! (next Day)
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Posted 8 years ago
We always do our best to get orders as soon as possible so I am so glad you are happy with our service! Thank you for your review. Kind regards.
Posted 8 years ago
Competitive pricing, excellant product choices and quick shipping.
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Posted 8 years ago
Thanks so much for your lovely review, I'm so glad to hear you are happy with our service. Kind regards.
Posted 8 years ago
Very speedy delivery and then excellent customer service when the watch we ordered was returned. Will definitely use this website again.Highly recommended.
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Posted 8 years ago
Thanks so much for your recommendation! I'm so glad you are happy with our service and hope you find something else you like soon. Kind regards.
Posted 8 years ago
Beautiful, good watches and good prices
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Posted 8 years ago
Thanks so much for your review, I'm glad to hear you were happy with our discount designer watches. Kind regards.
Posted 8 years ago
Very quick delivery. Excellent service. Product was genuine at great price!
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Posted 8 years ago
Glad to hear you are happy! We are authorised stockists of all our brands so you can always buy from us with confidence - despite our unbelievable discounts! :-) Kind regards.
Posted 8 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews