Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price I could find and dispatched very quickly.”

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Posted 9 years ago

Thank you for taking the time to leave us positive feedback and it is great to hear you are happy with your purchase and our discount prices on Citizen watches. Please do get back in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Clear, nice and fast and order and delivery process. The package was perfect.”

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Posted 9 years ago

I'm really pleased to hear you are happy with the service you received while shopping at Chapelle Jewellery. Do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Quick delivery”

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Posted 9 years ago

“Fast efficient service”

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Posted 9 years ago

“Excellent, Couldn't ask for more.”

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Posted 9 years ago

It's great to hear you were happy with your experience of shopping online at Chapelle Jewellery and also with your purchase. Thank you for taking the time to leave us feedback and do get in touch if we can help at all in the future. Kind regards Sarah

Posted 8 years ago

“Fast delivery and kept me in the loop tthe whole time, very pleased with the service and would use again.”

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Posted 9 years ago

Thank you for leaving us positive feedback. It is great to hear you were happy with your experience of shopping online at Chapelle and with your new Casio G-Shock watch. Do get in touch if we can be any assistance in the future. Kind regards Sarah

Posted 8 years ago

“staff extremely helpful over the phone”

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Posted 9 years ago

“Very good service.”

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Posted 9 years ago

“Lovely jewelry. Came In nice packaging.”

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Posted 9 years ago

“Lovely jewelry. Came In nice packaging.”

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Posted 9 years ago

“Quick delivery andno problems had.”

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Posted 9 years ago

“I am always wary of an online retailer I have not heard of... BUT fantastic communications, a clear and informative web site and lots of positive reviews persuaded me and I will definitely use again!”

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Posted 9 years ago

Thank you so much for taking the time to leave us such positive feedback. It is great to hear you were happy with the service you received and the discount prices. If we can be of any assistance in the future please do get in touch. Kind regards Sarah

Posted 8 years ago

“Speedy efficient service.”

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Posted 9 years ago

“Speedy efficient service.”

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Posted 9 years ago

“Great Service and Great Price!!!”

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Posted 9 years ago

“very good commuications”

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Posted 9 years ago

“Excellent payment speed and delivery.”

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Posted 9 years ago

“Excellent payment speed and delivery.”

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Posted 9 years ago

“Went in to a chapelle store and ordered the ring I wanted, a few days later I was told I couldn't have it because they didn't have any stock of it (although they let me offer it) so I had to get a refund. I then went on the website and had almost exactly the same experience. I ordered the ring size I needed only to be told 4 days later that they didn't have the size that they had allowed me to order. It was a complete joke. I will never shop with chapelle again.”

Helpful Report

Posted 9 years ago

I am very sorry to hear of the situation you outline above and for the disappointment this has caused you. With over 20 stores and a website we are unable to stock every ring in every size which does sometimes lead to the situation you have experienced. I believe we offered to order your size directly from the manufacturer for you but you chose to take a larger size and we would exchange this if required. As Georgia had not heard back from you we thought the ring you received fit. If this is not the case then please contact us at customerservices@chapelle.co.uk and we can arrange an exchange for you. Kind regards Sarah

Posted 8 years ago

“Fast delivery.”

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Posted 9 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews