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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Item arrived as described and on time, however I paid for gift wrapping and didn't get it
Helpful Report
Posted 6 years ago
Thank you for taking the time to leave a review. We're very sorry that your order was not gift wrapped and we will of course refund the gift wrap charge for you.
Posted 6 years ago
Easy to order, fast delivery. Would highly recommend.
Helpful Report
Posted 6 years ago
Thank you for taking the time to leave a review. We're glad to hear you happy with the experience you had with Chapelle.
Posted 6 years ago
Excellent service, lovely products and great value for money.
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Posted 6 years ago
Thank you for your review. It's great to hear of your positive experience with Chapelle. Thank you for shopping with us :)
Posted 6 years ago
I was very pleased with the Hot Diamonds small star earrings. Just what I wanted for my daughter’s Christmas present and such good value being half price.
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Posted 6 years ago
Thank you for your review. We hope your daughter loves her earrings :)
Posted 6 years ago
Very good service
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Posted 6 years ago
Thank you for taking the time to leave a review and thank you for shopping with Chapelle.
Posted 6 years ago
Items delivered very quickly and packaged extremely well. Updates on order were great. Thank you.
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Posted 6 years ago
Thank you for taking the time to leave a review. It's great to hear your order was well received. Thank you for shopping with Chapelle.
Posted 6 years ago
Men’s bracelet well made Can you get back to me to tell me how to shorten it’s lemgth Can I purchase a link Is it possible to shorten the leather and glue into the existing link Any advice appreciated Many thanks John price
Helpful Report
Posted 6 years ago
Thank you for contacting us, John. Unfortunately, the bracelet you have purchased cannot be adjusted. We do apologise about this.
Posted 6 years ago
Great watch and easy delivery
Helpful Report
Posted 6 years ago
Thank you for your review. We're pleased to hear you are happy with your purchase.
Posted 6 years ago
Bought a ring lovely quality and everyone remarks on how expensive it looks
Helpful Report
Posted 6 years ago
Thank you for taking the time to leave a review. We're glad to hear you are happy with your purchase.
Posted 6 years ago
Item was as described and in perfect brand new condition arrived on time was at very competitive price will this use company again. Well done Robert edmead
Helpful Report
Posted 6 years ago
Thank you for your review, Robert. It's always great to receive such positive feedback. Thank you for shopping with Chapelle and we hope to see you again soon.
Posted 6 years ago
I bought a watch for my sons birthday and would recommend Chapelle. A quality product, excellent price and quick delivery.
Helpful Report
Posted 6 years ago
Thank you for your review. We hope your son likes his watch :) Thank you for shopping with Chapelle.
Posted 6 years ago
Paid for 24 hour delivery, was delivered after 72 hours
Helpful Report
Posted 6 years ago
Thank you for taking the time to leave a review. We are disappointed to hear this and can only apologise. Please do contact our Customer Services team if you would like to discuss this further.
Posted 6 years ago
Delighted with purchase and speed of delivery.
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Posted 6 years ago
Thank you for taking the time to leave a review. It's great to hear that you are happy with your purchase. We hope to see you again soon.
Posted 6 years ago
The watch I ordered arrived promptly. Price of watch very good. Overall very satisfied with my purchase and Chapelle Jewellery. I will definitely order from them again.
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Posted 6 years ago
Thank you for your review and thank you for shopping with Chapelle. We hope to see you soon.
Posted 6 years ago
The ladies eco drive watch I ordered is perfect! I love it it’s a really smart looking watch with a little sparkle!
Helpful Report
Posted 6 years ago
Thank you for taking the time to leave a review. We're pleased to hear that you are happy with your purchase.
Posted 6 years ago
Excellent communication, super quick delivery and great item. Very Happy. Would recommend
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Posted 6 years ago
Thank you for taking the time to leave a review. We're very pleased to hear that you are happy with your purchase and the service you received.
Posted 6 years ago
I thought the pendant was lovel just what I wanted,. The chain is very fine and I will have to be careful wearing it around my grand children but it looks very good with the pendant. I was very impressed with the service and how quickly they sent the item after they were out of stock. The communication was very good.
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Posted 6 years ago
Thank you for your review. We're pleased to hear that you are happy with your purchase.
Posted 6 years ago
The item was not in stock even though it allowed me to order it on line. Therefore, it took longer than expected to arrive. However, I was informed of this promptly.
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Posted 6 years ago
Thank you for taking time to leave a review. We are sorry for the inconvenience this may have caused. However, we are please you have now received your order.
Posted 6 years ago
Arrived within a couple of days. Nice little first watch. My three year old Granddaughter loved it.
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Posted 6 years ago
We're so pleased to hear the watch was well received. Thank you for shopping with Chapelle.
Posted 6 years ago
Amazing service and I got my new watch on time.thNks to all the staff
Helpful Report
Posted 6 years ago
Thank you for taking the time to leave a review. We're glad you are happy with your purchase. Enjoy!
Posted 6 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews