Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 887 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 887 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't leave a review as still have not received the order!!! Communication poor.”

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Posted 1 month ago

“Delivery dates not met, had to cancel the order as client didn’t want to wait to have their skirting installed. No email confirmation of original order either. Also has taken a week after cancellation of order to confirm a refund. Probably wouldn’t think about using again in the future.”

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Posted 2 months ago

“Ordered 10 packs and one came damaged. Tried to order a replacement but minimum order £50 which is annoying as I only need one board because 3 were snapped!”

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Posted 3 months ago

“Placed a large order of skirting and architrave to do the entire house. Really disappointed with the quality of the MDF architrave, the detail is not at all how it appears on the profile images on the website. Many of the pieces also came damaged. They wouldn’t offer a return. I’ve bought replacement architrave elsewhere as I couldn’t live with the CE product. Unfortunately an additional expense.”

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Posted 3 months ago

“Product arrived damaged and had no response to email??”

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Posted 6 months ago

“Completely unhappy. Won't be ordering from here again. 8 working days it took to deliver my products when the site says 2-4 working days. Also 2 skirtings are damaged. I can see why Wikes and B and Q charge the prices they do because you literally do get what you paid for.”

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Posted 9 months ago

“I paid £20 for delivery in 4-7 working days from 27 th Oct, you sent an email giving delivery estimation on 21-22nd Nov, too long, I have messaged you, no reply, please contact me with a sooner delivery date, I have trades people waiting, thank you”

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Posted 1 year ago

“Delivery was delayed by a day wasn't notified by anybody I sat at the job until 6.20pm before I had to contact to find out where it was, also left a note for the driver to contact me half an hour before delivery but that didn't happen and the tenant had to help carry it down the road shocking”

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Posted 1 year ago

Hi there, I am sorry to hear that you have had issues with your delivery. Please send us an email with your order details and we will look at the best way to rectify this issue. Kind regards, Oliver.

Posted 1 year ago

“When ordered online it said 3 to 4 days delicery. Took over a week to receive.”

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Posted 1 year ago

Hi Oliver, Thank you for sharing your feedback regarding your recent order of skirting boards. We appreciate your patience and understanding during the unexpected delay in delivery. We would like to clarify that we dispatched your order on time, as per our standard procedures. However, unfortunately, we encountered an unforeseen delay with our third-party courier, which was beyond our control. We understand that this delay caused inconvenience and frustration, and we sincerely apologize for the inconvenience caused. Kind regards, Oliver.

Posted 1 year ago

“Ordered skirting online two weeks ago had the email confirming and told to await the delivery info email. still waiting, have contacted them and they say they'll get back to me so have no idea if it will ever turn up so cannot say if the product is in anyway good quality but so far really unimpressed. Would not recommend them”

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Posted 1 year ago

“Sample took ages to come, despite saying 2-4 days. Then the actual skirting took much longer to come too, was more like 10/11 days than the 4-6 they say on their website. Terrible delivery system too “you may or may not get a call with a slot”. For an order as bulky and important as this I’d expect a much better courier service. The skirting itself is also grainy and textured from where the primer has been sprayed on and dried too fast, leaving a strange mottled pattern all over the skirting board. Going to take lots of layers of paint to cover that up”

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Posted 1 year ago

“My skirting boards arrived 3 days later and were left on my drive without any contact before or after delivery. Fortunately not a wet day. Not happy with delivery service!”

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Posted 1 year ago

Hi there, Thank you for your review. I am sorry to hear that there was an issue with delivery. As we use a third-party courier, we cannot always guarantee that drivers will call you prior to arrival. All goods are packaged in a way that makes sure they are protected against the element. Kind regards, Oliver.

Posted 1 year ago

“Not particularly impressed- I paid extra to have the skirtings primed- the quality of the painting is so bad I have had to rub them down thereby removing the priming”

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Posted 2 years ago

“Ordered over 10 working days ago and still haven’t received confirmation of my order or delivery. Contacted Cutting Edge and they advised the date I would receive delivery confirmation - still nothing. Ordered before and service was great however after this time, I won’t be ordering from here again, especially as I paid for delivery within 10 working days of my order.”

Helpful Report

Posted 2 years ago

Hi there, I am sorry that there was a delay with your order. Please contact us with your name and order number and we will investigate this for you. Kind regards, Oliver.

Posted 2 years ago

“Modify the return policy As the Warehouse is not local it’s difficult to choose the write size .”

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Posted 2 years ago

Good afternoon, Please can you contact us at info@ceskirting.co.uk and we can look into any concerns you have. Thanks, James CE Skirting

Posted 2 years ago

“This is the second time I have used Cutting Edge Skirting, both times for the same product. The first time everything went like clockwork - the skirting arrived on schedule I.e. within a couple of days. This time it has not gone so well. I ordered the skirting 10 days ago with a delivery date of 23 June. I still do not have it and can get no response from the couriers about expected delivery date, let alone time. Very disappointing for such a good product.”

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Posted 2 years ago

“First time I’ve used this company and probably the last, limited feedback on when you will get your order even now writing this review, still not received it having been ordered on the 12 November. I thought reviews come after receiving the goods anyway. Let’s see if I get a email within the next few days on a delivery date.”

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Posted 3 years ago

“I ordered a sample that hadn’t arrived for over a week after I was informed it was dispatched, after which a replacement was sent. This took so long to arrive (I’m still not sure whether it was the original or replacement that I got) that I’d already bought elsewhere”

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Posted 5 years ago

Sorry to hear there was a delay in you receiving your sample but of our samples are dispatched 1/2 days after they have been requested and are sent out by first class post.

Posted 5 years ago

“Had architrave and skirting, architrave extremely rough, needs sanding down before it's painted.”

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Posted 5 years ago

“Ordered 4 mdf skirtings. All 4 arrived damaged. Had just enough to finish the job as over ordered. Guessing a carrier issue rather than CE Skirting.”

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Posted 6 years ago

Good Morning Simon, We appreciate your feedback but sorry to hear that you recieved your order in that condition. Glad to hear you were able to finish the job off. If you had notified us straight away after getting your delivery, we would have been more then happy to offer you replacements. Thanks for the order. Cutting Edge

Posted 6 years ago

Cutting Edge Skirting is rated 4.5 based on 887 reviews