Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 855 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

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“Delivered on time and with no damaged items. Well primed just needed a fine sand before applying top coat. Good quality. Went on easy with no nails and panel pins for architrave.”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for your feedback. I am pleased to here you are happy with your purchase. Kind regards, Oliver.

Posted 1 year ago

“Order No #103535 Disappointing service, poor communications (never called back when promised), and no ownership of the issue. It took 19 days, for the fast delivery service, to deliver nothing to me. Unable to pass comment on the quality of the product as it never arrived. I would have preferred the product instead of the refund.”

Helpful Report

Posted 1 year ago

Hi Phil, Thank you for your email. I do apologise that your order was never delivered and the subsequent inconvenience that this will have caused you. We are currently working with our couriers to improve communications between Cutting Edge, our Couriers and our Customers in order to provide a better service all round. Kind regards, Oliver.

Posted 1 year ago

“Great service and quality goods as always thanks”

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Posted 1 year ago

Hi Samantha, Thank you for your feedback. Kind regards, Oliver.

Posted 1 year ago

“Quick, speedy, helpful service”

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Posted 1 year ago

Hi there, Thank you for your feedback. I am pleased to see you are happy with your purchase. Kind regards, Oliver

Posted 1 year ago

“Good service, fast delivery”

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Posted 1 year ago

Hi there, Thank you for your feedback. I am pleased to see you are happy with your purchase. Kind regards, Oliver

Posted 1 year ago

“Skirting and architrave were competitively priced, packaged and delivered on time. Happy to use again in the future.”

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Posted 1 year ago

Hi Mohammed, Thank you for your feedback. I am pleased to see you are happy with your purchase. Kind regards, Oliver

Posted 1 year ago

“Most of my Edwardian skirting has been great but a couple of lengths were damaged.”

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Posted 1 year ago

Hi Natasha, Thank you for your feedback. I am sorry to hear your order arrived with damage. Please send us any images of damaged boards and we will look at getting these replaced. Kind regards, Oliver.

Posted 1 year ago

“Best price & promptly delivered in perfect condition. Also, they have excellent, friendly customer service. !00% recomended. Will definitely recommend them to all and be back for more.”

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Posted 1 year ago

Hi there, Thank you for your feedback. I am pleased to see you are happy with your purchase. Kind regards, Oliver

Posted 1 year ago

“First time using cutting edge and it will not be the last fantastic service and amazing delivery dates So simple to order very friendly and helpful delivery driver”

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Posted 1 year ago

Hi Frank, Thank you for your feedback. I am pleased to see you are happy with your purchase. Kind regards, Oliver

Posted 1 year ago

“Excellent service - good product, good price, delivered on time. Very satisfied”

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Posted 1 year ago

Hi there, Thank you for your feedback. I am pleased to see you are happy with your purchase. Kind regards, Oliver

Posted 1 year ago

“Terrible - will never use again and would advise anybody else to do so. Paid extra for quicker delivery, after nearly 2 weeks and multiple chasing up to find where my order was it was eventually cancelled and I had to procure from elsewhere. Shocking service.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. I am sorry to hear of the issues you have faced with your order. I cannot see any emails in our system regarding this order. Please send us your order number and we will look into resolving this for you Kind regards, Oliver

Posted 1 year ago

“very good service”

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Posted 1 year ago

Hi Grant, Thank you for your feedback. I am pleased to see you are happy with your purchase. Kind regards, Oliver

Posted 1 year ago

“Great service ahead of time and very prompt delivery (I did pay extra for this). Unfortunately all 60m of skirtings and architrave where I paid extra to be pre primed, were heavily mottled due to an error in the manufacturing process resulting in 7 hours of sanding to bring them up to a decent standard. The priming cost was refunded however the additional stress and workload to fix this unnecessary mistake would mean I go elsewhere in future.”

Helpful Report

Posted 1 year ago

Hi Ben Thank you for taking the time to leave a review. We have passed your feedback over to the production team, this is not accepted at all. They have apologised for the inconvenience this has caused yourselves. Your feedback is recorded for education purposes. - Mandy

Posted 1 year ago

“Good product and good delivery”

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Posted 1 year ago

Thanks for the 5 star! - Mandy

Posted 1 year ago

“Thank you so much for the quality of your job , you were very professional”

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Posted 1 year ago

Hi Junior Thank you for your feedback. Please recommend us where you can. - Mandy

Posted 1 year ago

“Asked them to make a specific shamfered skirting board and did a great job in quick time. Thanks”

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Posted 1 year ago

Hi Giles Thanks for the 5* review! - Mandy

Posted 1 year ago

“Great product for a great price.”

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Posted 1 year ago

Hi Brian Thanks for 5 stars! - Mandy

Posted 1 year ago

“Great product… Delivery guys were extremely rude thou”

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Posted 1 year ago

Hi Marc Thanks for your feedback. I am sorry to hear you've had a negative experience with the driver. I have contacted the third party courier to investigate your delivery. - Mandy

Posted 1 year ago

“Very well priced. Great range Prompt delivery. Cannot fault them.”

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Posted 1 year ago

Hi Petar, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Your architraves are great but as for your skirtings then I can't comment as I have not received them. There were 3 parcels to deliver but they only brought 1, I have twice been in contact with SGK to try and get a day and time for the second delivery but they still have not given any indication as to when delivery will be. I will be on holiday's on Thursday so if the delivery is not today or tomorrow then I don't know what will happen as the delivery address is an empty property. Makes me wonder whether to order from yourselves in the future. Last time I ordered from you there was no hassle what so ever, but now, with the new courier that's all I have is hassle.”

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Posted 1 year ago

Hi Steve, Thank you for your review. Please send us an email and we will contact the courier on your behalf. Kind regards, Oliver

Posted 1 year ago

Cutting Edge Skirting is rated 4.5 based on 855 reviews