Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 855 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

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“Product is excellent delivery man was friendly and helpful”

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Posted 7 months ago

“I’ve been impressed with the customer service and speedy delivery however I’m very disappointed with the finish on the ‘primed’ product: there’s no evidence of any sanding of the painted surface which means I’ll have to spend time doing this myself - to provide context, the surface is as rough as P60 sand paper! This is very different from other primed MDF products I’ve bought from builders’ merchants. As a repeat customer who has previously bought the unprimed product, I chose the primed product for this large order to save time. This has been a complete false economy because I’ll spend my time completing the process myself. I use MDF extensively in my carpentry projects, yet I’ve always been able to minimise the surface roughness by applying a thinner priming coat and by using sharp cutting tools. I expect more care and attention.”

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Posted 7 months ago

“Fantastic service. I ordered some skirting boards and a couple got damaged in transit, I emailed to notify them and Emily sorted the problem out straight away and the replacement boards were shipped. Couldn't be happier with the service.”

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Posted 7 months ago

“Excellent Service, from initial enquiry through to attention and assistance on collection.”

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Posted 7 months ago

“Placed my order and then was dubious after reading some of the reviews, paid for next day delivery and unfortunately the delivery company never arrived on the planned day - thought the worse but the office staff on the end of the email replied to every enquiry and we're helpful - by luck the delivery van arrived on the Monday after the weekend as I got back from work and my order arrived. The Primed skirting board appears to be of satisfactory standard and at a good value. My experience with this company in the end was a good one and they've offered to refund the delivery costs due to the next day delivery not being met”

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Posted 7 months ago

“Good quality arrived on time can’t fault the service”

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Posted 8 months ago

Dear Customer, Thank you for your review. Thanks - Emily

Posted 8 months ago

“I have used the company on many occassion, the skirting and window board arrived quickly, well wrapped and ready to fit. We live on the Isle of Wight, and delivery is normally a day behind the mainland, but they are qucik at dispatching them.”

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Posted 8 months ago

Dear Customer, Thank you for your review, we are pleased to hear about your positive experience with us. Thanks - Emily

Posted 8 months ago

“From start to finish the experience with cutting edge skirting was brilliant it was easy to order and fast delivery at a very good price the quality was excellent and I will be ordering again for the rest of my house once im ready”

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Posted 8 months ago

Dear Customer, Thank you for your review, we appreciate your positive feedback and look forward to your future orders with us. Thanks - Emily

Posted 8 months ago

“Useless is how I'd best describe it. Skirting is nice but that's if it gets to you in one piece (which it won't). I had several damaged, replaced 1 and this turned up already cut in half and also damaged. Customer Services seem like they're doing you a favour by refunding you for damaged boards (still waiting for the credit) but fail to see that I now have to make a 4.2m length out of 5 undamaged off cuts at my own time and expense (anyone with experience of fitting skirting will know what a pain in the this is). I will stick to my usual supplier from now on.”

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Posted 8 months ago

Dear Customer, Thank you for your review, we are doing our best to get this resolved for you, if you have any other queries please get in touch. Thanks - Emily

Posted 8 months ago

“Very very bad, never buy anything from this company. I paid extra for fast 1-2 delivery. Nothing turned up on 3rd day. Upon chasing, one person said was picked up by delivery people day before, 2nd person said was picked up today and 3rd time when I called was told that pick up from courier is to be arranged. My builder was waiting on this to complete the job so was delayed because of this. I had to cancel my order and got refund so given one star for that. But never again. Not reliable re delivery at all and never got to see skirting as I cancelled the order ao can't comment re product quality.”

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Posted 8 months ago

Dear Customer, Thank you for your review, we are sorry to hear that you had this experience with us, I believe this was dealt with quickly by our office, if you need help with anything else please get in touch. Thanks - Emily

Posted 8 months ago

“Good updates re delivery process Received from driver - who was very helpful. I found the packaging of the delivery very robust and secure Thank you”

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Posted 8 months ago

Dear Customer, Thank you for your review, we are pleased to hear about your positive experience with us. Thanks - Emily

Posted 8 months ago

“Excellent service from order to delivery .”

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Posted 8 months ago

Dear Customer, Thank you for your review, we are pleased to hear about your positive experience with us. Thanks - Emily

Posted 8 months ago

“Really easy to deal with. Great price and delivered on time.”

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Posted 9 months ago

Dear Customer, Thank you for your review, we greatly appreciate your positive feedback. Thanks - Emily

Posted 9 months ago

“Terrible dispatch time paid for express 1/2 days took eight days”

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Posted 9 months ago

Dear Customer, Thank you for your review, we are sorry to hear that you had some issues with express delivery on your order. Please contact our office if you would like us to look into this for you. Thanks - Emily

Posted 9 months ago

“Great product, great service & great price. Very happy returning customer.”

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Posted 9 months ago

Dear Customer, Thank you for your review, we appreciate your positive feedback. Thanks - Emily

Posted 9 months ago

“When I finally received the skirting all was ok, a bit of a mix-up to begin with the order but finally we got it sorted out.”

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Posted 9 months ago

Dear Customer, Thank you for your email, we are pleased to hear this mix up was quickly resolved, the skirting board installed looks amazing! Thanks - Emily

Posted 9 months ago

“Very pleased with the quality. Good delivery and good communication. So 5 stars from me.”

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Posted 9 months ago

Dear Customer, Thank you for your review, we are pleased to hear about your positive experience with us. Thanks - Emily

Posted 9 months ago

“Fantastic delivery and customer service. I cannot fault this company.”

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Posted 10 months ago

Hi Nancy Thank you for your review. We are pleased to hear you had a positive experience with Cutting Edge Skirting. Your feedback is appreciated! Kind regards, Oliver.

Posted 9 months ago

“Excellent Skirting delivery terrible had joiners twiddling thumbs”

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Posted 10 months ago

Dear Customer, Thank you for your review, we are sorry to hear that you had an issue with our delivery service, we have taken your comments on board. On the other hand, we are happy to hear you are pleased with the quality of the products. Thanks - Emily

Posted 9 months ago

“Excellent skirting boards. Excellent service would highly recommend”

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Posted 10 months ago

Hi Lesley, Thank you for your review. We are pleased to hear you had a positive experience with Cutting Edge Skirting. Your feedback is appreciated! Kind regards, Oliver.

Posted 9 months ago

Cutting Edge Skirting is rated 4.5 based on 855 reviews