Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 867 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

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“Great product Excellent customer service Will buy again Thanks Cutting Edge”

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Posted 6 months ago

“Very easy to order and delivered in time even though they had issues with their priming machine, which we was advised of prior. Great work Cutting Edge Team!!”

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Posted 6 months ago

“Skirting board is very poor quality. Maybe it was machined when damp? Very poor surface finish. Primer coat very poor quality, again due to the poor quality of the surface finish. Unfortunately I cannot recommend this product. I've primed twice and rubbed down between coats to improve the finish, I'm still not there yet. It will take a lot of remedial action, time and effort to get a usable board”

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Posted 7 months ago

“Skirting damaged on edges , 2x lengths snapped in half . Very rough finish needed fully sanding down to give another prime coat”

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Posted 7 months ago

“I had a couple of problems with the order one of which was my fault. I contacted the company and Freya was superb! She sorted the problems out quickly and efficiently. I am still fitting the skirting and architrave, it looks great and is super quality. It is easy to cut and does not split I will definatelly buy again from Cutting Edge Skirting and recommend them to other buyers.”

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Posted 7 months ago

“I'm so happy with this stuff. Thanks 👍”

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Posted 7 months ago

“Completely unhappy. Won't be ordering from here again. 8 working days it took to deliver my products when the site says 2-4 working days. Also 2 skirtings are damaged. I can see why Wikes and B and Q charge the prices they do because you literally do get what you paid for.”

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Posted 7 months ago

“I feel its the courier company they use, the delivery driver would only leave 11 4.2m lengths of skirting on my 77 year old mums drive and wouldn’t even put round the back which wouldn’t have been much more of an effort. You need to change the couriers you use to a more friendly and helpful service.”

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Posted 7 months ago

“Great service and delivery was within the 5 days as estimated I needed an extra skirting board from my original order as I under estimated which was sorted great service”

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Posted 7 months ago

“Great products, well priced compared to local suppliers but the best part was the exceptional customer service too! Would definately recommend and hope to use again.”

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Posted 7 months ago

“Great price, great product, unfortunately let down by poor communication. Was told at ordering stage that I would receive notification when delivery would take place. I didn’t receive anything, even after emailing them for an update. Pretty port for an internet based company”

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Posted 7 months ago

“Product is excellent delivery man was friendly and helpful”

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Posted 8 months ago

“I’ve been impressed with the customer service and speedy delivery however I’m very disappointed with the finish on the ‘primed’ product: there’s no evidence of any sanding of the painted surface which means I’ll have to spend time doing this myself - to provide context, the surface is as rough as P60 sand paper! This is very different from other primed MDF products I’ve bought from builders’ merchants. As a repeat customer who has previously bought the unprimed product, I chose the primed product for this large order to save time. This has been a complete false economy because I’ll spend my time completing the process myself. I use MDF extensively in my carpentry projects, yet I’ve always been able to minimise the surface roughness by applying a thinner priming coat and by using sharp cutting tools. I expect more care and attention.”

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Posted 8 months ago

“Fantastic service. I ordered some skirting boards and a couple got damaged in transit, I emailed to notify them and Emily sorted the problem out straight away and the replacement boards were shipped. Couldn't be happier with the service.”

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Posted 9 months ago

“Excellent Service, from initial enquiry through to attention and assistance on collection.”

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Posted 9 months ago

“Placed my order and then was dubious after reading some of the reviews, paid for next day delivery and unfortunately the delivery company never arrived on the planned day - thought the worse but the office staff on the end of the email replied to every enquiry and we're helpful - by luck the delivery van arrived on the Monday after the weekend as I got back from work and my order arrived. The Primed skirting board appears to be of satisfactory standard and at a good value. My experience with this company in the end was a good one and they've offered to refund the delivery costs due to the next day delivery not being met”

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Posted 9 months ago

“Good quality arrived on time can’t fault the service”

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Posted 9 months ago

Dear Customer, Thank you for your review. Thanks - Emily

Posted 9 months ago

“I have used the company on many occassion, the skirting and window board arrived quickly, well wrapped and ready to fit. We live on the Isle of Wight, and delivery is normally a day behind the mainland, but they are qucik at dispatching them.”

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Posted 9 months ago

Dear Customer, Thank you for your review, we are pleased to hear about your positive experience with us. Thanks - Emily

Posted 9 months ago

“From start to finish the experience with cutting edge skirting was brilliant it was easy to order and fast delivery at a very good price the quality was excellent and I will be ordering again for the rest of my house once im ready”

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Posted 9 months ago

Dear Customer, Thank you for your review, we appreciate your positive feedback and look forward to your future orders with us. Thanks - Emily

Posted 9 months ago

“Useless is how I'd best describe it. Skirting is nice but that's if it gets to you in one piece (which it won't). I had several damaged, replaced 1 and this turned up already cut in half and also damaged. Customer Services seem like they're doing you a favour by refunding you for damaged boards (still waiting for the credit) but fail to see that I now have to make a 4.2m length out of 5 undamaged off cuts at my own time and expense (anyone with experience of fitting skirting will know what a pain in the this is). I will stick to my usual supplier from now on.”

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Posted 9 months ago

Dear Customer, Thank you for your review, we are doing our best to get this resolved for you, if you have any other queries please get in touch. Thanks - Emily

Posted 9 months ago

Cutting Edge Skirting is rated 4.5 based on 867 reviews