Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 857 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 2 years ago

“Was happy to source a match for our existing skirting however the primed finish is very rough in places so it will need sanding before the final paint coat and the ends of the lengths of skirting were a bit damaged.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“great company with excellent customer service. could not fault”

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Posted 2 years ago

“Good product. Timely delivery. Very Happy.”

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Posted 2 years ago

“Great range of products, good delivery service and reasonable prices, would use these again.”

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Posted 2 years ago

“Not very happy with your customer service and the product we received was nothing like your web page shows.”

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Posted 2 years ago

“This is the second time I have used Cutting Edge Skirting, both times for the same product. The first time everything went like clockwork - the skirting arrived on schedule I.e. within a couple of days. This time it has not gone so well. I ordered the skirting 10 days ago with a delivery date of 23 June. I still do not have it and can get no response from the couriers about expected delivery date, let alone time. Very disappointing for such a good product.”

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Posted 2 years ago

“Super fast delivery and we’ll packaged, would definitely buys from these guys again”

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Posted 2 years ago

“The edges and sides of the architraves need preparation ie sanding down pre painting. This should have been done at source pre primming, not at all what I expected???”

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Posted 2 years ago

“Speedy delivery and as ordered. Competitive price. Would recommend.”

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Posted 2 years ago

“Good quality and delivered on time very reliable”

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Posted 2 years ago

“Fantastic service from an online company I forgot to order something and had already paid next day delivery so phoned rather panicked and the lovely lady on the phone sorted it out straight away, order didn’t come next day I ordered Friday and it arrived Tuesday at lunch time, but great quality and pricing so will definitely use again.”

Cutting Edge Skirting 5 star review on 18th June 2022

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Posted 2 years ago

“Good value and quick delivery as well”

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Posted 2 years ago

“Arrived on time, packaged well no damage, delivery driver was lovely and friendly.”

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Posted 2 years ago

“Excellent service from Cutting Edge… Oliver in the office particularly good checking the progress of the order. The skirting board arrived on time… delivered by a friendly delivery driver. Good company to business with, skirting board quality is is excellent. Will use Cutting Edge again!”

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Posted 2 years ago

“Fab items, wrapped well on delivery, 10/10.”

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Posted 2 years ago

“Avoid this company. I cancelled an order within 2 working days and they’ve charged me a 25% restocking fee for an order that never left them. I checked this with trading standards (who are now investigating this company’s practices) and since this policy is nowhere on their website and they didn’t highlight this when I ordered, trading standards tell me that this practice is illegal. My bank is making a chargeback for the full amount. Don’t accept what they tell you about restocking fees - it’s bogus- fight back against illegal and underhand money grabbing.”

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Posted 2 years ago

Dear Customer, Sorry to hear you were not happy on this occasion, our records show you ordered on Thursday and we did not speak with you until Monday to cancel by which time we had already made your order, we do set out very clearly on the website our cancellation policy. The Team

Posted 2 years ago

“My order was dumped down the side of my house, my builder was on my property at the time of delivery and didn't know they'd been delivered no acknowledgement from driver. I've lost 16" of skirting board due to damage, as the packaging was opened.”

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Posted 2 years ago

“The company is really proactive in terms of customer service and called me to double check my order and give me the option to have them primed before delivery if I changed my mind. However, the day my delivery was due and I was told I’d be called by the private courier 30 minutes before they arrived, I heard nothing. I had to call CE to be informed they didn’t have time to deliver my order and so it would be coming two days later. This was disappointing as I waited home all day for nothing. My order did come two days later as stated but the driver didn’t call me 30 minutes before and I had to practically beg him to bring my order to my building and load it into the lift. I had to remind him that it wasn’t a curb-side pick up and he ended up being helpful after asking him multiple times for assistance.”

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Posted 2 years ago

Dear Customer, Many thanks for your review, and glad you drove home the need for some assistance from the courier, we will of course be speak with the delivery company to ensure this doesn't happen to others, many thanks for the kind words about our sales team. The Team

Posted 2 years ago

Cutting Edge Skirting is rated 4.5 based on 857 reviews