Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 856 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 856 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice and quick delivery. Well packed so no damages. Product is excellent”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for your review. Kind regards, Oliver

Posted 2 years ago

“Hi dear I am with disappointing my delivery was supposed to be arrived today and no delivery is arrived no information please update us what's happening”

Helpful Report

Posted 2 years ago

Hi Mitixa, I can see we have now resolved this issue and the goods have been delivered. Thank you for your order. Kind regards, Oliver.

Posted 2 years ago

“Perfect thanks”

Helpful Report

Posted 2 years ago

Hi Derek, Thank you for your review. I am glad you are happy with your order. Kind regards, Oliver.

Posted 2 years ago

“The skirting from yourselves was of real quality. Easy to work with .and looks absolutely stunning .”

Helpful Report

Posted 2 years ago

Hi Geofrey, Thank you for your review. I am happy to hear that you are pleased with your purchase. Kind regards, Oliver.

Posted 2 years ago

“I received an email saying that my delivery was delayed by 1 day which is fine. When it came to the delayed delivery date there was no delivery. When I spoke to customer support I was told there was a mistake and it’s delayed again by 1 more day. This was frustrating but it happens and the customer services told me they’ll speak to management and see if there’s anything that they can do to apologise. I never received a call back or anything just came home to the product sat on my drive in the rain, my wife was in the house to take delivery but the delivery driver said he can’t enter the house so he left timber on the driveway in the pouring rain 👍🏻, nice one”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for your review, we appreciate feedback from all of our customers. I understand the difficult position you were in regarding accepting the delivery. I am afraid drivers are not insured to enter properties. I am sorry for any inconvenience caused by this. Kind regards, Oliver.

Posted 2 years ago

“Ordered skirting on a Thursday for a three/four working day delivery. Advised by courier company Tuffnells it should arrive by the following Thursday. Confirmation email and tracking number then sent advising delivery Friday. Waited in at home. Received email delivery had been made. Complete and utter lie. I have not received my goods and cannot contact either sender or courier company as it’s now the weekend. Very unhappy customer.”

Helpful Report

Posted 2 years ago

Hi Graeme, Thank you for your review. We appreciate all feedback from our customers. All orders are dispatched in time for a 3-4 working day delivery time, however, some locations do take slightly longer to be delivered once they are with the courier and this is advised in our delivery information section on the website. We apologise on behalf of Tuffnells for marking the goods as delivered before this was the case. We are now in contact with Tuffnells to resolve this issue and ensure it doesn't happen again as we completely understand how frustrating this can be for customers. Kind regards Mandy Williams Head of Logistics

Posted 2 years ago

“I was happy with the product and the quality. Would use Cutting Edge again !”

Helpful Report

Posted 2 years ago

Hi Kashif, Thank you for your review. I am pleased to hear that you are happy with your purchase. Kind regards, Oliver.

Posted 2 years ago

“Good product very happy. Quick delivery. Would happily buy again.”

Helpful Report

Posted 2 years ago

Hi Phil, Thank you for your review! Kind regards, Oliver.

Posted 2 years ago

“Dealt with a lovely lady on the phone, she dealt with my order and managed to squeeze a next day delivery in for me! Returning customer, I would highly recommend these guys. Thank you!! Lee”

Helpful Report

Posted 2 years ago

Hi Lee, Thank you for your review! Kind regards, Oliver.

Posted 2 years ago

“very good company to deal with and good quality goods”

Helpful Report

Posted 2 years ago

Hi Terry, I am happy to hear that you are pleased with your order. Thank you for your review. Kind regards, Oliver.

Posted 2 years ago

“Great products, Brilliant service, had next day delivery and arrived swiftly just as promised. Intend to use as my main supplier as I renovate my son's new home Highly recommended 👌”

Helpful Report

Posted 2 years ago

Hi Philip, Thank you for your review. We look forward to hearing from you again soon. Kind regards, Oliver.

Posted 2 years ago

“Great service, skirtings and window boards were delivered on time packaged well and quality of a good standard, primed that needed a quick sand, will definitely use again”

Helpful Report

Posted 2 years ago

Hi Janet, I am very pleased to hear you are happy with your purchase. Thank you for your review! Kind regards, Oliver.

Posted 2 years ago

“Great prices. Good quality and speedy delivery! Buff Said!”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for your review! Kind regards, Oliver.

Posted 2 years ago

“Very pleased with the service prompt delivery Only problem was they took payment out twice but did repayment once I’d told them But if I hadn’t checked my bank would they have noticed I think not”

Helpful Report

Posted 2 years ago

Hi Ian, Thank you for your review. I am sorry that the funds for your order were processed twice. This was a problem with the merchants' systems, and we have since resolved this issue. Kind regards, Oliver.

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. I am glad you are pleased with your order.

Posted 2 years ago

“Product was delivered and was great quality”

Helpful Report

Posted 2 years ago

Hi Gary, Thank you for your review. I am pleased to hear you are happy with our service. Kind regards, Oliver.

Posted 2 years ago

“Excellent skirting, less expensive than B&Q , friendly staff. Many thanks.”

Helpful Report

Posted 2 years ago

Hi Ade, Thank you for your review. I am glad you are happy with your purchase. Kind regards, Oliver.

Posted 2 years ago

“Excellent customer service. Super helpful and made sure the order went out bang on time. Kept me up to date via email and text message. The architraves I wanted were hard to find and Cutting Edge had just the one I wanted and at a great price.”

Helpful Report

Posted 2 years ago

Hi Jack, Thank you for your review. I am pleased to hear you are happy with your purchase. Kind regards, Oliver.

Posted 2 years ago

“Dreadful customer service - skirting arrived with damaged and cracked edges but no refund given, despite sending photos that clearly show the edges have been damaged. Delivery driver just dropped them in front of the door without waiting for domeone to come out and check the goods, he drove off by the time the door opened. Would not purchase here again and do not recommend.”

Cutting Edge Skirting 1 star review on 10th October 2022

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving us a review. We appreciate all feedback from our customers. Having had these images reviewed by our technical team, these boards did not warrant replacements. Our terms and conditions state the following: We refer to ‘damage’ as the product being in completely unusable condition. When fitting our products, they need to be cut and mitered to fit in almost every case. Damage to the very ends of the products will not warrant a replacement/refund if we feel the product is still fit for use. Best regards, Oliver.

Posted 2 years ago

“Good service.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. Kind regards, CE Skirting.

Posted 2 years ago

Cutting Edge Skirting is rated 4.5 based on 856 reviews