Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 867 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service great product thank you 😊”

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Posted 1 year ago

Dear Customer, Thank you for your review, we appreciate your positive comments on our customer service and the products you received. Thanks - Emily

Posted 10 months ago

“Delivered on time and quality product”

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Posted 1 year ago

Dear Customer, Thank you for your review, we are pleased to hear about your experience with our delivery service and the quality of the products. Your positive feedback is appreciated. Thanks - Emily

Posted 10 months ago

“Excellent service, wide range of quality products”

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Posted 1 year ago

Dear Customer, Thank you for your review, we are happy to hear about your positive experience with us. Thanks - Emily

Posted 10 months ago

“Skirting and architrave were good value until I had to pay £90 delivery to get it before Christmas, even though I was willing to wait the 5 working days for delivery that were still available. Also, I phoned immediately after I placed the order to ask for two lengths to be rebated (my fault I know) and was assured that this would happen, upon delivery it had not, most annoying. I appreciate that they were busy, but I feel as though they do not have that 'customer touch' necessary when someone (non-trade) is spending £600”

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Posted 1 year ago

Dear Customer, Thank you for your review, we are sorry to hear about your experience when getting in touch with us, we try our best to help all customers in any way that we can. Your feedback has been passed on. Thanks - Emily

Posted 10 months ago

“Great product, great service... will shop here again that's for sure.”

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Posted 1 year ago

Dear Customer, Thank you for your review, we appreciate your positive feedback and look forward to receiving your next order. Thanks - Emily

Posted 10 months ago

“The quality of the skirting and architrave are great. Thick and sturdy. Only had one issue but that was with courier company as delivery was late which considering you pay £25 for is pretty poor.”

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Posted 1 year ago

Dear Customer, Thank you for your review, we are sorry to hear about your experience with the delivery service provided. Your comments will be passed on. However, we are happy to hear that you are pleased with the quality of the products . Thanks - Emily

Posted 10 months ago

“Bought 6 length is skirting fitted a my new home a year later my dog had chewed a few areas contacted cutting edge and with in 4 days they had had delivered me a length Cannot find a fault in this company at all First class”

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Posted 1 year ago

Dear Customer, Thank you for your review, we are pleased to hear about your positive experience with us. Thanks - Emily

Posted 10 months ago

“Good quality skirting boards and delivery was quick”

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Posted 1 year ago

Dear Customer, Thank you for your review, we appreciate your positive feedback. Thanks - Emily

Posted 10 months ago

“Paid for express delivery which was double the price of standard delivery and wasn’t delivered express and was delivered towards end of the standard delivery timescale. They didn’t inform me of delivery and when I chased up was send proof of delivery which were clearly not at my property to find they were left outside on the neighbours drive in the pouring rain so not the best experience and when I contacted you I just had response with picture of proof of delivery no apologies for it being late or left in the rain and every email since has been ignored.”

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Posted 1 year ago

Dear Customer, Thank you for your review, we are sorry to hear you had this experience with communication from our office, your feedback has been passed on. Thanks - Emily

Posted 10 months ago

“Helpful and polite on the phone. But I'm writing this 14 days after ordering/paying and still waiting for the delivery, so I couldn't tell you what their product is like.”

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Posted 1 year ago

“Ordered 12 days ago, haven't had any contact from them about my delivery yet, but they emailed asking for a review!”

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Posted 1 year ago

“I paid £20 for delivery in 4-7 working days from 27 th Oct, you sent an email giving delivery estimation on 21-22nd Nov, too long, I have messaged you, no reply, please contact me with a sooner delivery date, I have trades people waiting, thank you”

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Posted 1 year ago

“I have purchased unprimed MDF skirting and architrave on a couple of occasions now, and have never had a problem with the product or delivery. Good competitive price too.”

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Posted 1 year ago

“Can't comment on the skirting as we haven't received it. 3 days of promises of delivery, and still nothing. Useless courier company that you employ. Waste of time.”

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Posted 1 year ago

“When I placed my order, I was informed that it would be dispatched week starting the 10th, it is now the 26th and still no delivery. Very poor.”

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Posted 1 year ago

“Great service as always”

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Posted 1 year ago

“shambles the ordering process was straight forward However when it comes to receiving the goods that is a different matter promised delivery on the thursday by your appointed courier waited at my office until 6pm NO SHOW then contacted CE SKIRTING was told it would be delivered on friday NO SHOW got onto CE SKIRTING following monday promised it would be delivered then guess what NO SHOW cancelled order requested refund and guess what NO SHOW ON REFUND EITHER (as of 16/10/23) very frustrating company to deal with and if i have any advice for the stop using that courier ABSOLUTE DISGRACE not bothered about customer or customer work schedule”

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Posted 1 year ago

Hi there, I am sorry to hear that you have had issues with your delivery. Please send us an email with your order details and we will look at the best way to rectify this issue. Kind regards, Oliver.

Posted 1 year ago

“This was my second of many future orders I will place. It's great to be able to get the same profile with a wide range of different heights. Very well-packed and delivery was quick. I made a comment on the time it took to arrive, but living off the mainland, we are used to delivery time being a little longer, overall, excellent service.”

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Posted 1 year ago

Hi there, Thank you for your review. I am pleased to hear you are happy with your product. Kind regards, Oliver.

Posted 1 year ago

“Perfect match”

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Posted 1 year ago

Hi there, Thank you for your review. I am pleased to hear you are happy with your product. Kind regards, Oliver.

Posted 1 year ago

“Great quality and quick delivery”

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Posted 1 year ago

Hi there, Thank you for your review. I am pleased to hear you are happy with your product. Kind regards, Oliver.

Posted 1 year ago

Cutting Edge Skirting is rated 4.5 based on 867 reviews