Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 855 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

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“Great service order delivered promptly,needed a few more lengths arranged to pick them up no problem at all ,a great company to deal with would highly recommend 👍.”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“We received our skirting boards broken in two places and we call and asked for replacement but they simply said we should reported within 24h the damage. Basically we opened the package after a week when our carpenter was booked. Very unprofessional and would never buy again from this seller.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review. As per our terms and conditions, all damages must be reported within 24 hours so as we can rectify these issues with the courier. Due to the time elapsed since this delivery was completed, I am afraid we cannot offer replacements Kind regards, Oliver

Posted 1 year ago

“Ordering was easy. Delivery on time and excellent communication. Would definitely use again. Just in the process of fitting. Bought the primed architrave and skirts. All good and thank you!”

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Posted 1 year ago

Hi Jacqueline, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“I am very happy with the Service from this company. First time I used them, will definitely be using their products and services again. Very efficient with quick delivery time”

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Posted 1 year ago

Hi Petula, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“I cannot recommend this Company at all. They took my order on 12th May (postcode to mainland Scotland accepted at time of ordering). I had an order receipt straight away & payment taken & a notification that my delivery may be up to a week due to being in the Higlands so I arranged carpet fitters to suit. 2 weeks later I chased up my delivery and was told that even they had accepted my order and taken payment they had cancelled my order as delivery did not suit their courier. At NO point was I informed and it has taken me 3 weeks & numerous emails to get my money back. Went to Wickes instead & had my skirting boards delivered by local courier within 3 days. Went for the cheaper option and customer service / supply was absolutely dreadful - avoid.”

Helpful Report

Posted 1 year ago

Hi Elizabeth We apologize for the negative experience you had with our company. We understand your frustration with the cancellation of your order and the delay in receiving a refund. We take full responsibility for the lack of communication and the inconvenience caused. Your feedback is valuable, and we will use it to improve our operations and customer service. We appreciate your understanding and hope to have the chance to serve you better in the future. Kind regards, Oliver.

Posted 1 year ago

“Simplicity it self from choosing, ordering and receiving all skirting in good order.”

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Posted 1 year ago

Hi Michael, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Skirting and architrave all delivered within timeframe and helped unload into garage. All lengths in fantastic condition and primed better than most others I’ve used. Would definitely use again”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“All orders have been delivered on the agreed date. Very reliable so far.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback Kind regards, Oliver

Posted 1 year ago

“When ordered online it said 3 to 4 days delicery. Took over a week to receive.”

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Posted 1 year ago

Hi Oliver, Thank you for sharing your feedback regarding your recent order of skirting boards. We appreciate your patience and understanding during the unexpected delay in delivery. We would like to clarify that we dispatched your order on time, as per our standard procedures. However, unfortunately, we encountered an unforeseen delay with our third-party courier, which was beyond our control. We understand that this delay caused inconvenience and frustration, and we sincerely apologize for the inconvenience caused. Kind regards, Oliver.

Posted 1 year ago

“Quality product but the delivery service absolutely shocking”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback regarding your recent order of skirting boards. We are pleased to hear you are happy with the quality of your goods. We appreciate your patience and understanding during the unexpected delay in delivery. We would like to clarify that we dispatched your order on time, as per our standard procedures. However, unfortunately, we encountered an unforeseen delay with our third-party courier, which was beyond our control. We understand that this delay caused inconvenience and frustration, and we sincerely apologize for the inconvenience caused. Kind regards, Oliver.

Posted 1 year ago

“Delivered on time, quality skirting no problems 👍”

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Posted 1 year ago

Hi Craig Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Skirting was delivered on day 6 as hoped for. Well packaged and all undamaged. Quality of priming could have been better, hence 4 out of 5”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review, I am sorry to hear you are unhappy with the priming. Please send over any images to info@ceskirting.co.uk and our technical team will have a look for you. Kind regards, Oliver.

Posted 1 year ago

“Good quality skirting, pretty well protected for delivery and good customer service.”

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Posted 1 year ago

Hi Chris, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Ordered skirting online two weeks ago had the email confirming and told to await the delivery info email. still waiting, have contacted them and they say they'll get back to me so have no idea if it will ever turn up so cannot say if the product is in anyway good quality but so far really unimpressed. Would not recommend them”

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Posted 1 year ago

“I ordered on the 22nd of April with a 10 day delivery. It’s now the 16th of May and the item have still not arrived.”

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Posted 1 year ago

“After seeing various reviews I was a little concerned however the product I have received is good quality, precise finish and well packaged to protect it on delivery. As for delivery, Tufnells the courier did not send an email as indicated on the tracking neither did they knock the door, my daughter watched the driver enter the driveway and leave the items in the yard. Good job it was not raining! Product is excellent value compared to mainstream shops for mdf skirting or panelling.”

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Posted 1 year ago

Hi there, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“excellent product great value”

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Posted 1 year ago

Hi Phill, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Amazing service and speedy deliveries as promised. Always use this company for skirting”

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Posted 1 year ago

Hi Ben, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Absolutely shocking service from this company. Slow to reply to emails, ordered on 3rd April and had half of the order delivered 2 weeks later and still waiting on the remainder of my delivery. Avoid all costs. Ridiculous”

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Posted 1 year ago

“Didn't arrive the next day, there was not a postal - train strike - did not come back to me on the email...did not come back to me via phone either, despite saying that they would. Paid over the top for a service that didn't happen and they didn't care.”

Helpful Report

Posted 1 year ago

Cutting Edge Skirting is rated 4.5 based on 855 reviews