Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

“Looks amazing, very pleased with quality and primed finish. Arrived quickly”

Posted 1 year ago

Hi there Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Very pleased had a hiccup with time frame of delivery took longer than expected but when I phoned to ask where it was .Oliver said it would be delivered next and it was un damaged and on time .I will definitely use again great quality at a great price”

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Posted 1 year ago

Hi Neil Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Order arrived within the specified timeframe, however some skirtings were damaged during delivery due to the ends of the skirtings not being protected with anything... wouldn’t take much to just add some card on the ends to prevent this (did notice others had experienced this also reading after reading the reviews before ordering)”

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Posted 1 year ago

Hi Dan, Thank you for your review. I am sorry to hear that your boards arrived damaged. If you would like, you can send us some images of the damage and we can forward them to our technical team for review. Kind regards, Oliver.

Posted 1 year ago

“Still not received my order sadly”

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Posted 1 year ago

Hi Shaun, Thank you for your review. I am happy to see this issue has been resolved, we would appreciate it if you get the chance to if you would update your review to reflect the resolution. Kind regards, Oliver.

Posted 1 year ago

“Very pleased with the skirting board, they matched the existing ogee door faceplates perfectly”

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Posted 1 year ago

Hi Cluny Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Good Customer services, good product but delivery took over 2weeks.”

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Posted 1 year ago

Hi Iain Thank you so much for taking the time to leave a review! We really appreciate your feedback. I am sorry if there was a delay in getting your order to you, please send us your order number and we can look into this for you. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Order process was easy . Wide variety of choices. Good quality. And arrived on time. No issues. Will definitely order again”

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Posted 1 year ago

Hi Peter Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“I ordered a skirting boards on the 6th of April now is 18th of April and I still didn’t receive anything. The website said is 5-7 working days to deliver the items and they will send me an email when they dispatched the them. Never happened. Very disappointed. No communication at all. Taking the people money and job done.”

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Posted 1 year ago

Hi there, I am sorry to hear that your order has not yet been delivered. Please send us your order number and we will find out when this is due to be delivered for you. Kind regards, Oliver.

Posted 1 year ago

“Very easy process, start to finish. Very helpful and professional customer service. fast delivery with a quality product.”

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Posted 1 year ago

Hi John Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Still waiting on goods to be delivered. Would have expected to have arrived by now.”

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Posted 1 year ago

Hi Simon, I am sorry that your order has not yet arrived. Please send us an email with your order details and we will let you know when we can get these delivered. Kind regards, Oliver.

Posted 1 year ago

“High quality and super fast delivery. I would definitely use again.”

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Posted 1 year ago

Hi Robert Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Quality skirting and Architrave…. Bespoke”

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Posted 1 year ago

Hi Andrew Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Excellent quality and good service”

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Posted 1 year ago

Hi Keith Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Sample took ages to come, despite saying 2-4 days. Then the actual skirting took much longer to come too, was more like 10/11 days than the 4-6 they say on their website. Terrible delivery system too “you may or may not get a call with a slot”. For an order as bulky and important as this I’d expect a much better courier service. The skirting itself is also grainy and textured from where the primer has been sprayed on and dried too fast, leaving a strange mottled pattern all over the skirting board. Going to take lots of layers of paint to cover that up”

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Posted 1 year ago

“The company dealt with my order efficiently and delivery by Tuffnells was excellent. Very prompt and professional.”

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Posted 1 year ago

Hi Malcolm Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Ordered 2nd of April. Today is the 15th and it still hasn’t arrived… no communication explains the delay. I did call up and was told it would be delivered yesterday”

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Posted 1 year ago

Hi Alexander, Thank you for your review. Please accept my apologies if your order is late. Please send us an email with your order details and I will look into where this order is for you. Please be assured we try our hardest to keep customers as up-to-date with delivery information as possible. Kind regards, Oliver.

Posted 1 year ago

“Very fast delivery of a great product. I would definitely buy from Cutting Edge in the future.”

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Posted 1 year ago

Hi Stephen Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Skirting board arrived today. Skirting exactly what i ordered so happy. Only downfall was delivery driver just left it outside in the pouring rain on the pathway. Did not ring doorbell or aby othermeans that he was outside. I was in allday so no excuse.. no time given on delivery”

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Posted 1 year ago

Hi there, Thank you for your review. I am glad to hear that you are happy with the product. I am also sorry that the courier did not give you a call. As we use third party couriers and the drivers use their own phones, we cannot always guarantee a call. Kind regards, Oliver.

Posted 1 year ago

“Well priced products, good communication and fast delivery.”

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Posted 1 year ago

Hi Ben Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Great choice of skirting board profiles, excellent value, quality product. Very satisfied with product. Would definitely recommend.”

Cutting Edge Skirting 5 star review on 11th April 2023

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Posted 1 year ago

Hi there Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting Reviews