Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.47

4.5 Rating 867 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

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“Quality product but the delivery service absolutely shocking”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback regarding your recent order of skirting boards. We are pleased to hear you are happy with the quality of your goods. We appreciate your patience and understanding during the unexpected delay in delivery. We would like to clarify that we dispatched your order on time, as per our standard procedures. However, unfortunately, we encountered an unforeseen delay with our third-party courier, which was beyond our control. We understand that this delay caused inconvenience and frustration, and we sincerely apologize for the inconvenience caused. Kind regards, Oliver.

Posted 1 year ago

“Delivered on time, quality skirting no problems 👍”

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Posted 1 year ago

Hi Craig Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Skirting was delivered on day 6 as hoped for. Well packaged and all undamaged. Quality of priming could have been better, hence 4 out of 5”

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Posted 1 year ago

Hi there, Thank you for your review, I am sorry to hear you are unhappy with the priming. Please send over any images to info@ceskirting.co.uk and our technical team will have a look for you. Kind regards, Oliver.

Posted 1 year ago

“Good quality skirting, pretty well protected for delivery and good customer service.”

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Posted 1 year ago

Hi Chris, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Ordered skirting online two weeks ago had the email confirming and told to await the delivery info email. still waiting, have contacted them and they say they'll get back to me so have no idea if it will ever turn up so cannot say if the product is in anyway good quality but so far really unimpressed. Would not recommend them”

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Posted 1 year ago

“I ordered on the 22nd of April with a 10 day delivery. It’s now the 16th of May and the item have still not arrived.”

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Posted 1 year ago

“After seeing various reviews I was a little concerned however the product I have received is good quality, precise finish and well packaged to protect it on delivery. As for delivery, Tufnells the courier did not send an email as indicated on the tracking neither did they knock the door, my daughter watched the driver enter the driveway and leave the items in the yard. Good job it was not raining! Product is excellent value compared to mainstream shops for mdf skirting or panelling.”

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Posted 1 year ago

Hi there, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“excellent product great value”

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Posted 1 year ago

Hi Phill, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Amazing service and speedy deliveries as promised. Always use this company for skirting”

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Posted 1 year ago

Hi Ben, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 1 year ago

“Absolutely shocking service from this company. Slow to reply to emails, ordered on 3rd April and had half of the order delivered 2 weeks later and still waiting on the remainder of my delivery. Avoid all costs. Ridiculous”

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Posted 1 year ago

“Didn't arrive the next day, there was not a postal - train strike - did not come back to me on the email...did not come back to me via phone either, despite saying that they would. Paid over the top for a service that didn't happen and they didn't care.”

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Posted 1 year ago

“Looks amazing, very pleased with quality and primed finish. Arrived quickly”

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Posted 1 year ago

Hi there Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Very pleased had a hiccup with time frame of delivery took longer than expected but when I phoned to ask where it was .Oliver said it would be delivered next and it was un damaged and on time .I will definitely use again great quality at a great price”

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Posted 1 year ago

Hi Neil Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Order arrived within the specified timeframe, however some skirtings were damaged during delivery due to the ends of the skirtings not being protected with anything... wouldn’t take much to just add some card on the ends to prevent this (did notice others had experienced this also reading after reading the reviews before ordering)”

Helpful Report

Posted 1 year ago

Hi Dan, Thank you for your review. I am sorry to hear that your boards arrived damaged. If you would like, you can send us some images of the damage and we can forward them to our technical team for review. Kind regards, Oliver.

Posted 1 year ago

“Still not received my order sadly”

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Posted 1 year ago

Hi Shaun, Thank you for your review. I am happy to see this issue has been resolved, we would appreciate it if you get the chance to if you would update your review to reflect the resolution. Kind regards, Oliver.

Posted 1 year ago

“Very pleased with the skirting board, they matched the existing ogee door faceplates perfectly”

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Posted 1 year ago

Hi Cluny Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Good Customer services, good product but delivery took over 2weeks.”

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Posted 1 year ago

Hi Iain Thank you so much for taking the time to leave a review! We really appreciate your feedback. I am sorry if there was a delay in getting your order to you, please send us your order number and we can look into this for you. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“Order process was easy . Wide variety of choices. Good quality. And arrived on time. No issues. Will definitely order again”

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Posted 1 year ago

Hi Peter Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

“I ordered a skirting boards on the 6th of April now is 18th of April and I still didn’t receive anything. The website said is 5-7 working days to deliver the items and they will send me an email when they dispatched the them. Never happened. Very disappointed. No communication at all. Taking the people money and job done.”

Helpful Report

Posted 1 year ago

Hi there, I am sorry to hear that your order has not yet been delivered. Please send us your order number and we will find out when this is due to be delivered for you. Kind regards, Oliver.

Posted 1 year ago

“Very easy process, start to finish. Very helpful and professional customer service. fast delivery with a quality product.”

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Posted 1 year ago

Hi John Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 1 year ago

Cutting Edge Skirting is rated 4.5 based on 867 reviews