CertiKit Reviews

Name: CertiKit
Address: 6 High Street, Belper
Rating: 4.63

4.6 Rating 193 Reviews

98 %

of reviewers recommend CertiKit

Company Reviews

Metrics

Info

4.6

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01332 417065

Email:

enquiries@certikit.com

Location:

6 High Street
Belper
DE561GF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my 27001 toolkits 2 years ago, and when the new version came up they did not include my purchase with the new one, so I have to buy it again, not very honest service”

Helpful Report

Posted 2 years ago

Hi Omar, Thank you for your feedback. We have investigated this with our team and see that everything was done within company policy. The lifetime updates did not become part of the product offering until April 2022 and we backdated eligibility to our toolkit customers who purchased from April 2021 onwards. The reason for this policy was to be fair to customers who purchased our previously available annual update subscriptions. As discussed you weren’t eligible for the lifetime updates due to your purchase date, however you were offered a repurchase discount. I’m sorry that you feel this way about your experience with CertiKit, but I do hope you can understand the reasons our policies are in place. If you would like to discuss this further, our team at enquiries@certikit.com are always happy to help. Best regards, The CertiKit Team

Posted 2 years ago

“We are still experiencing problem in downloading the product we purchased. Even our internal IT team encountered the problem. The downloaded file is corrupted as per result. Right now we are waiting for the assistance from Certikit. We hope this will be resolve immediately. We purchased ISO20000 kit last Oct.31, 2018 and until now Nov. 5, we cannot download and open. thank you,”

Helpful Report

Posted 6 years ago

Hi Mark - I’m sorry you experienced a problem downloading and opening your toolkit file, but am pleased this has now been resolved. If there is anything else you need assistance with just let us know.

Posted 6 years ago

“The templates are mostly a rehash of existing documentation available on the internet. 50% of it is from the sans policies and the rest are from various university policies. The good thing is that you get everything in one place. Its over priced for what is delivered. Wouldnt recommend it.”

Helpful Report

Posted 8 years ago

CertiKit is rated 4.6 based on 193 reviews