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CE Online Ltd Reviews

4.8 Rating 203 Reviews
95 %
of reviewers recommend CE Online Ltd
4.8
Based on 203 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CE Online Ltd Reviews

About CE Online Ltd:

CE Online is a small, family run business based in Bromyard, Herefordshire.
Our aim is to provide the very best service and we are always looking for ways to improve. We would love to hear your feedback, and would really appreciate it if you could take a couple of minutes to write a quick review for us. This will allow us to improve our service and let others recognise the value we provide.

Visit Website

Phone:

01885 498350

Email:

info@ceonline.co.uk

Location:

1A Port HouseTenbury Road
Bromyard
HR7 4NS

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very honest company I am delighted with the great service item arrived well packed and on the day I was told thanks very much
Helpful Report
Had to contact them after 10 days as there was no sign of my order - it hadn’t been processed despite being ordered online and payment taken immediately
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Hi Louise, we are really sorry that you did not receive your order as expected. Unfortunately the manufacturer who we ordered the products from missed it, so even though we had completed your order our end, they let us down. I hope you understand that this was beyond our control, and we acted immediately to resolve the problem once we were informed, putting the item on a next day delivery for you. Kind regards, Fern
I called CE Online as I had a small fault on a product purchased from them. I spoke to a lady called Fern who dealt with the problem very quickly and sent out a replacement item the next day.
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Deliverers to expensive
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Dear Vitolds, Thank you for your valued feedback. Unfortunately we cannot ship breakable items such as teapots with any other method. We use next day, tracked and insured couriers due to the fragile nature of the products and do have free delivery on all orders over £50. This is the lowest free delivery threshold out of any of our competitors! We hope this won't deter you from using CE Online in the future. Kind regards, Fern & Maria
No hassle ordering and very prompt delivery. Earlier than advised! Cost very competitive
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Very helpful, quick delivery, good quality products
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Best place to buy your kitchen equipment.
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good products and service
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CE Online have Great Stainless Steel Tumblers -No More Breakages !
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Excellent service. Very quick delivery and a good product reducing the flies in my kitchen!
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Dear N Owen, Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria
It has the product that I wanted,and it’s good value!
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Excellent service & excellent prices!
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Dear Tom, Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria
Assistant very helpful on the phone when part of order was out of stock and items were needed for following weekend. Order arrived next day and was very securely wrapped so no chance of a breakage. Thank you will definitely order from you again.
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Dear Yvonne, Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria
Product was incorrect (not as described) and pricing poor. But to be fair the follow-up was efficient & courteous.
Helpful Report
Thank you for your valued feedback, we are really sorry that the product was not as expected! Looking back at your order it was a very unusual situation and we have made sure it will not happen again. We have now removed this product which was very vaguely described by the manufacturer. We are pleased that the situation was handled well by our sales team, please accept our sincere apologies for any inconvenience caused. Kind regards, Fern & Maria
Absolutely fantastic customer service. Order delivered within hours. Cannot praise them enough
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Dear Christine Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria
The best online shop i have ever dealt with. Excellent and prompt services.
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Thank you so much Betty we really appreciate your feedback, it's always a pleasure to do business with you and we hope to continue our relationship you for many years to come! Maria & Fern
Lovely little tea pots. We are a small village community cafe and are all volunters. The teapots are lovely and really good value for money. We hope to order larger ones soon ☺
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Dear David Thank you for taking the time to review your experience with CE Online - we really appreciate it and are very pleased to hear that you like your Orion teapots. We hope to do business with you again soon! Kind regards Fern & Maria
Very good service , happy customer
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Dear Amanda Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria
good service
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Dear Jo Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria
Very good service
Helpful Report
Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria
CE Online Ltd is rated 4.8 based on 203 reviews