CE Online Ltd Reviews

Name: CE Online Ltd
Address: 1A Port HouseTenbury Road, Bromyard
Rating: 4.76

4.8 Rating 203 Reviews

95 %

of reviewers recommend CE Online Ltd

Company Reviews

Metrics

Info

4.8

Based on 203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CE Online Ltd:

CE Online is a small, family run business based in Bromyard, Herefordshire.
Our aim is to provide the very best service and we are always looking for ways to improve. We would love to hear your feedback, and would really appreciate it if you could take a couple of minutes to write a quick review for us. This will allow us to improve our service and let others recognise the value we provide.

Visit Website

Phone:

01885 498350

Email:

info@ceonline.co.uk

Location:

1A Port HouseTenbury Road
Bromyard
HR7 4NS

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CE Online Ltd 5 star review on 30th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a prover from them. The service was so good, even when there was no stock from the supplier, they monitored the stock and got back to me when there was stock, I had to grab it quickly, was delivered on time. The service was good. Very efficient service. I will recommend them.”

Helpful Report

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Great price, super quick delivery.”

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Thank you for taking the time to leave a 5 Star review, it is much appreciated!

“Ordered several products through catering appliances, never any issues and fast delivery. Arguably the best pricing I’ve seen for hospitality equipment.”

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Thank you so much for leaving a 5 Star review, it is much appreciated!

“All good as ordered delivery very fast”

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Thank you for your 5 Star review, it is much appreciated!

“Great customer service - easy to call them and no long wait to answer. The wrong product was originally sent (not their fault) and they responded quickly to my calls and emails. All sorted with no stress and no extra costs or wasted time for me.”

Helpful Report

Thank you for taking the time to leave a review, it is much appreciated. We are so pleased we were able to sort your issue with a minimum of fuss!

“Ordered but not received yet even tho it’s past the delivery time stated. I’ve had 2 emails asking me to write a review but I haven’t yet got the item. I’ve also emailed to ask about my order and not had a reply”

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“The items I ordered (X2) were discontinued but CE Online had one left in stock. Maria was extremely helpful in this, giving me options and in seeking a viable alternative for me and then arranging for a refund of the one item. I would not hesitate to use them again.”

Helpful Report

Thank you so much for your 5 Star review and so pleased to hear that you were happy with our service! We look forward to helping with any future requirements you may have.

“Hi have been buying all of our large catering equipment from CEonline for many years. Always a great service”

Helpful Report

Thanks so much Peter for taking the time to leave a review, it is much appreciated! Thank you for your custom too and a reminder that we also sell smaller catering equipment too!!

“Very kind and helpful helpful; goods arrived very quickly in excellent condition; good value for money.”

Helpful Report

Thank you so much for leaving a 5 Star Review, it is much appreciated! I hope your grandchildren enjoy the glasses!

“Fed up of destroying so called "dishwasher safe" bowls, mugs and plates etc in our dishwasher, I decided to buy some vitrified ones. Ordered and paid for, 2 days later everything had arrived. Easy.”

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Thank you for taking the time to leave a 5 Star review, it is much appreciated! So pleased you are happy with your purchase!

“Order a Burco hand wash sink. It was delivered the same day I requested. It was in perfect condition. Good quality sturdy unit. Fern very helpful and sent me some quotes on other items very promptly. Can well recommend.”

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Thank you for the 5 star review Bernie! We really appreciate it and look forward to doing more business with you.

“Very helpful - checked items were what i wanted + kept advised re delivery”

Helpful Report

Thank you for your 5 Star review and for taking the time to send it! We hope to help again in the future!

“Great service, good selection of products, reasonable prices. Great company to buy from, have done so for over 10 years. Would recommend.”

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Thank you for your kind words and 5 Star Review, it is much appreciated! It is always a pleasure working with you Tony!

“Great company to work with Maria and Fern are both great and helpful recommended”

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“Really fast delivery . Bowls are great quality - this is a repeat order as have bought these before.”

Helpful Report

Thank you so much for taking the time to write a 5 Star review! We hope you enjoy your bowls for a long time to come!

“One of the best companies we have worked with, the customer service is fantastic, communication is very fast and efficient, delivery is always as stated.”

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Thank you so much for your 5 Star review! It is so appreciated and has been an absolute pleasure doing business with you! We hope to help you again in the future!

“I have recieved my order, l am very pleased with the new one, l want to thank Maria for all her help and especially for keeping in contact as to when l was going yo receive my order,,, would truly recommend this company,,,,,”

Helpful Report

Thank you Jan for your 5 Star review, it is much appreciated! So pleased that you are happy with your purchase and apologies for the initial problems with your order but glad we got there in the end!

“Very knowledgable and helpful. We were able to order most of our projects catering items from CE because they combined great service with very keen prices.”

Helpful Report

Thanks so much for taking the time to leave a 5 Star Review, it is very much appreciated! So pleased we helped the project run smoothly! We look forward to working with you in the future!

“Very poor order something else and received completely something else of course more cheap”

Helpful Report

We were so sorry to hear that you did not receive the item ordered due to an incorrect image displayed on our website, causing you to receive a serrated edged knife rather than a smooth blade. As advised by email, we apologized and offered to send the correct items and uplift the ones sent in error but have not received any communication apart from a negative review. We responded immediately to your initial email to rectify the situation and would like to be given the chance to either replace the items or offer a refund. We hope that you can understand this was a genuine error on the behalf of our supplier and look forward to hearing from you.

“Very friendly staff when I asked about the product and the service from ordering to delivery excellent. Very pleased with my product”

Helpful Report

Thank you for taking the time to leave a 5 Star review, it is much appreciated and we are so pleased your are happy with your purchase!

“Good price for product's quality, fast delivery. Can ask no more! Using the gastronorm as a water tank for our Forest tawi stove”

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Thank you so much for your 5 Star Review and pleased to see such a novel use for a gastronorm pan!!

CE Online Ltd is rated 4.8 based on 203 reviews