Celtic Sustainables Reviews

Name: Celtic Sustainables
Address: Unit 3, Parc Teifi, Cardigan, Ceredigion
Rating: 4.89

4.9 Rating 3,276 Reviews

98 %

of reviewers recommend Celtic Sustainables

4.9

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01239 777009

Email:

info@celticsustainables.co.uk

Location:

Unit 3,
Parc Teifi,
Cardigan
Ceredigion
SA43 1EW

Write Your review

Tell us how Celtic Sustainables made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Celtic Sustainables 5 star review on 7th February 2025

DAVID S

Celtic Sustainables 5 star review on 31st December 2024

Hugh A

Celtic Sustainables 5 star review on 18th November 2024

Susan M

Celtic Sustainables 5 star review on 21st September 2024

Angela J

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good enough if you want a cheaper option than pure sheepwool. Can be touched and pladed where needed easily although the consistency is a but hard at times separate into slabs. Delivery was perfect.”

Helpful Report

Posted 2 weeks ago

“Everyone is very efficient and helpful. At the moment having problems with Earthborn paints not being the correct colour. Earthborn themselves are looking into this using brushouts + batch numbers etc.”

Helpful Report

Posted 1 month ago

“Pretty good website and fast shipping”

Helpful Report

Posted 2 months ago

“The product is excellent. Your service is excellent. Thought it a bit strange that I had three deliveries, two on one day, I had to call you to confirm the remainder of the order would come the next day?”

Helpful Report

Posted 2 months ago

“I’m sure the new fan motor is fine but changing it made no difference to the Eco-fan. Save yourself money and spend £3 on some thermal paste. Spread this on both sides of the peltier(look it up) and this will do the job. Do this before you buy a new motor.”

Helpful Report

Posted 2 months ago

“Excellent products for decorating in an ecofriendly way. I purchased some Earthbound paint for the inside of my rather damp conservatory - it did the trick wonderfully!”

Helpful Report

Posted 5 months ago

“The insulation was fantastic - incredibly quick and easy to fit and handle, no odour at all and seems very effective. The only reason I gave 4 stars is the surprising amount of plastic it came wrapped in. Given it's a sustainable product, a bit more thought could be put into the packaging. But the product is absolutely 5 star.”

Helpful Report

Posted 5 months ago

“Excellent and easy to use”

Helpful Report

Posted 7 months ago

“Very exact delivery. Excellent mineral paint product. Applied to 1920s vintage partially smoke-blackened pebbledash. Transformed!”

Helpful Report

Posted 7 months ago

“This company was helpful and the communication was very good. The product that we ordered was as described and we are satisfied with it. However, Celtic Sustainables were let down by their delivery company/distribution network. The van that arrived contained our order only on a pallet. It was removed from the pallet in the van. The item was then unloaded from the van and carried through our gate, not by the delivery driver, but by someone who was doing some work for us. The driver then insisted on unloaded the pallet from his van and carrying this onto our property, taking a photograph of the item plus the pallet next to it and refused to take the pallet back with him, leaving us with the problem of getting rid of the pallet. The driver also informed us that this was part of the sales terms and conditions of Celtic Sustainables which I was unaable to verify on the website. I suggest if this is indeed part of the terms of delivery, please make it clear on ordering. If it is not, please advise your delivery network to remove the pallet. Whilst this may not be an issue for goods being delivered into commercial premises, it certainly is an issue for items delivered to domestic properties as no account is taken of the householder's abilities (or disabilities) to dispose of a pallet.”

Helpful Report

Posted 10 months ago

“The customer service was excellent, and when there was an unfortunate problem with the delivery via the courier, I was kept very well informed and updated.”

Helpful Report

Posted 10 months ago

“The paint stripper made me happy because it’s vegan and also safe for pets. I used it in combination with sanders and a heat gun to remove stain and a layer of paint from my hall floor. Used with these tools, it did a very effective job and was extremely easy to use and made little mess. The container lid was damaged on arrival, which would have been a problem had I not been using the entire contents.”

Helpful Report

Posted 1 year ago

“very pleased with product. I”

Helpful Report

Posted 1 year ago

“Well made and good looking product. Delivered on time. I'd like to see the design altered to allow for different water connections to it. As delivered, you can only connect a hose to it. I wanted to connect it to a PEX pipe and needed to change the connection to make this work.”

Helpful Report

Posted 1 year ago

“They sell some good products, an excellent range of paint for example. Delivery was prompt. They soon answered my email enquiry, when my order arrived damaged. What I can't fathom is why the carriers of the two orders I have placed with Celtic Sustainables, both contrived to dent the paint tins, without damaging the cartons that enclosed them.”

Helpful Report

Posted 1 year ago

“Very pleased with service.”

Helpful Report

Posted 1 year ago

“So the product l bought was some beautiful natural paint pigments which did just what l wanted. The reason l didn’t give 5stars was because firstly you need an awful lot of the pigment for a deep colour and secondly l only found out after mixing the pigment into the paint that it must be used up quickly or it makes the paint go off ! Apart from that - wonderful!”

Helpful Report

Posted 1 year ago

“Good easy to handle rolls, the correct type and thickness ordered arrived - lovely faintly 'sheepy' smell now in my loft !”

Helpful Report

Posted 1 year ago

“Easy to order from and and products arrived quickly. I do feel like they could be more upfront and realistic about the issues with smell related to thier sheeps wool insulation products.”

Helpful Report

Posted 1 year ago

“Very pleased with the with the product there was a problem with the delivery but sorted by the next day so ok with that”

Helpful Report

Posted 1 year ago

Celtic Sustainables is rated 4.9 based on 3,276 reviews