Celtic Sustainables Reviews

Name: Celtic Sustainables
Address: Unit 3, Parc Teifi, Cardigan, Ceredigion
Rating: 4.89

4.9 Rating 3,276 Reviews

98 %

of reviewers recommend Celtic Sustainables

4.9

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01239 777009

Email:

info@celticsustainables.co.uk

Location:

Unit 3,
Parc Teifi,
Cardigan
Ceredigion
SA43 1EW

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Celtic Sustainables 5 star review on 7th February 2025

DAVID S

Celtic Sustainables 5 star review on 31st December 2024

Hugh A

Celtic Sustainables 5 star review on 18th November 2024

Susan M

Celtic Sustainables 5 star review on 21st September 2024

Angela J

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered lime filler twice and each time the pot has arrived cracked. The second potful was so dry it was hardly usable. The filler itself is good, packaging awful”

Helpful Report

Posted 1 month ago

“Quick delivery but product did not work at all on lifting one coat of decking paint. Had to repurchase something else so waste of money.”

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Posted 1 year ago

“To expensive considering it’s recycled plastic if we are to use this it needs to be much cheaper”

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Posted 2 years ago

“I was given the wrong sized products although later sorted by the company. Plus their courier choice of APC won't leave parcels and insists on signatures. I run a business that involves not waiting around all day everyday at home and I can't order from Celtic Sustainables again for that reason alone.”

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Posted 2 years ago

“Very small tester pot, cost £5, not good value 100ml”

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Posted 2 years ago

“Now on the 9th day waiting for delivery, can never get through on the phone. Will be looking for alternative supplier.”

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Posted 3 years ago

“I ordered some paint samples , the red one was no where near the colour on their website chart , very disapointed .would not order again”

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Posted 3 years ago

“Great product but appalling communication and customer service. The person I dealt with was very nice however the information I wad given was completely wrong on multiple occasions. Ended up waiting in for days for a delivery that never came and then when I ordered again I was told my order was out of stock, would be about a week, and was assured they would let me know which day I needed to wait in on (delivery is to a house I don't yet live at and it's currently a building site). None of these things happened so ended up with the order thankfully being accepted and looked after by the roofers until I could get there. I spent just shy of £2000 and they couldn't be bothered to tell me when to expect my delivery despite promising to do so. l won't be ordering from them again.”

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Posted 4 years ago

“Paid extra for next day delivery, received product 7 days after placing order! Also had to ring company and delivery service, twice.”

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Posted 5 years ago

Hi. Sorry to hear that after you phoned us you had difficultly with the courier service. We were told by the courier company that they tried to deliver next day but there was no response. As mentioned on the phone, we are very happy to give you a refund for the difference in the delivery costs. We need to speak to you to make the refund to your card. We will call you today.

Posted 5 years ago

“Your goods-out excluded two parts of delivery of 6 packages. Signed for courier service delivered order in 3 parts over 3 days of what was actually a 2 part delivery. Phoning Celtic twice to chase delivery progress got fast efficient updates. Emailing Celtic to query underfloor installation got fast and clear responces.”

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Posted 5 years ago

“I have been waiting patiently for my order. Out of stock 😩”

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Posted 5 years ago

“No problem with speed of delivery - you just sent me the wrong thing. I have been in touch with Baavet direct and they will be putting it right, but this is the first time I have had any problems with ordering a Baavet product and it is a shame that someone got it wrong. What was delivered was a super king sized medium weight duvet, what I ordered was a single mattress topper!!”

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Posted 6 years ago

“It took 3 goes before I got anywhere near where I wanted it to be and reckon it will take at least another 2 goes for it is completely clear. Video does not reflect that.”

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Posted 6 years ago

“I ordered 3 rolls of cozy wool, product is OK and friendly to use but in reality is closer to 25mm than 50mm. Problem I found annoying is being charged £25 delivery so contacted the company when I needed more due to less coverage than expected, in short no real help so reverted to earthwool less eco friendly but more wallet friendly as I was informed that the products are cheaper online rather than speaking to them directly, strange!!!”

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Posted 7 years ago

“The product was cozy wool & it was substandard. Filthy, really dusty . I was very unhappy . It came in plain plastic u liike Cody wool I have bought befor.n”

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Posted 7 years ago

“Paint ordered was no where near the colour on the earthborn colour chart. We ordered 'Feather Pillow' which is a very light beige tone - but the paint delivered was in the very light blue/mauve part of the spectrum. Too late to change because the paint was on the wall before we returned home. A very expensive error !! Not the fault of celtic sustainable but a big black mark for earthhborn. We will probably stick to Farrow and Ball in the future because their colour charts are very accurate.”

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Posted 9 years ago

Celtic Sustainables is rated 4.9 based on 3,276 reviews