Celebration of Life Reviews

Name: Celebration of Life
Address: Enterprise House, Ocean Way, Enterprise House, Ocean Way, SOUTHAMPTON
Rating: 4.99

5.0 Rating 344 Reviews

100 %

of reviewers recommend Celebration of Life

Company Reviews

Metrics

Info

5.0

Based on 344 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

08001503555

Email:

info@col.co.uk

Location:

Enterprise House, Ocean Way,
Enterprise House, Ocean Way
SOUTHAMPTON
SO14 3XB

Celebration of Life 5 star review on 9th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would highly recommend Celebration of Life to anyone wanting a simple cremation service. After losing my father suddenly, their staff demonstrated exceptional support and compassion, making a challenging time for our family significantly more manageable. Every interaction we had with their team was marked by a professional and empathetic approach. They made the entire process seamless, allowing us to focus on other important matters without being overwhelmed by logistics. In addition to their outstanding service, Celebration of Life went above and beyond in assisting us with recouping some of the costs from the bank. Their dedication to helping us navigate these financial aspects was invaluable and alleviated a significant burden from our shoulders. The kindness and professionalism displayed by Celebration of Life have made a lasting impact on our family. I wholeheartedly recommend their services to anyone in need during such difficult times. Thank you once again to the entire team for their exceptional service and unwavering support.”

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Posted 3 months ago

“My mother chose celebration of life after my auntie used them when my uncle died, I have only great things to say about my experience as from my first phone call upto when they brought my mother's ashes back home the people I spoke to went above and beyond to make it as painless as they could. I would recommend using them to anyone who is looking for a alternative to the normal funeral or cremation service.”

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Posted 4 months ago

“Superb service. When I initially rang, the process was explained very clearly to me and the staff were extremely professional. I rang 5 company's and some could not give me exact price and non were as reasonable. They were efficient and I could not believe how good they were. Did not have to waste time going to see anyone as completed everything by phone. Excellent.”

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Posted 4 months ago

“I can’t thank the staff at Celebration of Life enough for the service provided. They were all very professional & caring. All I had to do was make one phone call to relieve me of the stress and pressure of organising a direct cremation. I was kept informed at each step and my husband’s ashes were returned with dignity. I would highly recommend this service.”

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Posted 4 months ago

“All my dealings with the Celebration Of Life team from start to finish was excellent. The staff were friendly and kind and made the entire process very simple at a very distressing time. I can not thank them enough. Extremely professional throughout.”

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Posted 4 months ago

“Excellent service, Lovely people to deal with, customer care outstanding, highly recommend”

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Posted 4 months ago

“I was kept informed of everything they done for me. Very compassionate, so very kind. I cannot fault them in anyway whatsoever. I would give 100 stars if I could.”

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Posted 4 months ago

“Amazing staff compassionate from start to finish. My parents passed 20 days apart and the team held off my dad's funeral so my mum could be cremated at the same time. Nothing was too much trouble everything was explained as the process moved along. The team are always on the phone to help with anything or answer any questions even if it has been explained prior. When my mum passed a note was put on the system that I had called and would call back in the morning. This was seen by the very compassionate lady who was dealing with my dads funeral and she made a note that if I called she would like to talk with me. It was a relief to have one person dealing with both not having to call about one then talk to someone else about the other. Such a horrible experience was made easier by the team and their support and each time we spoke they always asked how I was doing, I felt like a person not just another voice on the phone. The driver who delivered the ashes back to me was so compassionate and asked if he could bring them into the home not just hand them over at the door. There was a feeling of caring and understanding throughout the whole thing which I had been dreading. I felt thankful knowing my parents had been taken great care of throughout the whole process.”

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Posted 4 months ago

“Celebration of life,very good and efficient company,would surely recommend them to family and friends.”

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Posted 4 months ago

“At this sad time your support and guidance went above and beyond.From the first phone call to bringing our dad home you showed empathy and respect for our feelings and wishes. The service you deliver is at the centre of your customer and their loved one. Thank you!”

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Posted 5 months ago

“Cannot speak highly enough of the professional and sensitive service we received at the most heartbreaking of times. At first we were very shocked when we realised this type of funeral was our dad’s wishes. We couldn’t understand why, we didn’t really know what it entailed but we can honestly say it was absolutely perfect for him. From our first phone call to the lovely touch of a certificate arriving in the post after his unattended funeral, saying a tree will be planted in his memory. Delivery of his ashes was also done with the upmost sincerity. Thank you for providing a compassionate and professional service at such a sad time.”

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Posted 5 months ago

“From my initial telephone call until delivery of my late wife's ashes I have been kept informed and felt supported by the whole team, I cannot imagine a better service being provided. Well done to you all.”

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Posted 5 months ago

“What a fantastic service, hassle free from start to finish professional service. Highly recommend.”

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Posted 5 months ago

“Really pleasant and professional experience. Staff were so very supportive in walking me through the process of what needed doing and offering 24-hour support during a very difficult time. The staff members that i met and spoke with were very considerate. I would want Celebration of Life to manage my passing, Lovely people. Thank You All”

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Posted 5 months ago

“Nothing was too much trouble, from the start to the end process, everything was explained in detail by people who showed compassion and sympathy. All prices were detailed and explained in full, no hidden costs. Even at the end when the ashes were returned they were friendly and respectful. I would reccommend using this company if you require a no fuss cremation with a fixed price.”

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Posted 5 months ago

“Cant thank Celebration of life enough, they took full control at a difficult time for us, listening to our wishes throughout. Kept us fully informed through from the first phone call we made right the way to the delivery of mums ashes back to us. Cannot praise these people enough for what they did for us”

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Posted 5 months ago

“Very kind and efficient service ,highly recommend”

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Posted 5 months ago

“What a fantastic service, the staff so friendly, helpful and full of empathy at a sad time. My dad Anthony died, and Celebration of life were a huge help to both myself and step mum. Communication was excellent every step of the way. We are delighted a tree will be planted in his memory. The return of the ashes was challenging as my step mum was very apprehensive, and delayed the return on several occasions, however they were returned by a delightful young lady who put my step mum at ease and had a cuppa with her making sure she was comfortable before she left. Bravo CofL, I'm recommending you to everyone I know.”

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Posted 5 months ago

“If I could give more than 5 out of 5 I would. Excellent caring service from start to finish.Absolute best value Country wide.After researching many companies on line, Celebration of Life pricing could not be matched. I highly recommend their kind and caring service.”

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Posted 6 months ago

“Brilliant service from celebration of life, from the start to the end they were so helpful and was with me all the way through the worst time of my life.Thank you”

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Posted 6 months ago

Celebration of Life is rated 5.0 based on 344 reviews