CCTV Empire LTD Reviews

Name: CCTV Empire LTD
Address: Unit 14 Sandbrook Business Park, Sandbrook Way, Rochdale, Manchester
Rating: 4.96

5.0 Rating 337 Reviews

100 %

of reviewers recommend CCTV Empire LTD

5.0

Based on 337 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01706646000

Email:

sales@cctvempire.co.uk

Location:

Unit 14 Sandbrook Business Park,
Sandbrook Way,
Rochdale
Manchester
OL11 1RY

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CCTV Empire LTD 5 star review on 21st January 2023

Robert Harr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a further purchase of Hikvision equipment from CCTV Empire and the CCTV system has now been installed. The aftersales service was excellent and the technician (Ben) went out of his way to help with an issue I had with one of the cameras, and then set up the system to enable access through our tablets/phones. I am very impressed and highly recommend the company to anyone looking to install CCTV.”

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Posted 8 years ago

“I Have dealt with this company on a number of occasions now and I have found their sales and service to be excellent. In Particular we had an issue with a piece of equipment and they went out of their way to sort the issue out. I would highly recommend them to anyone looking to install CCTV.”

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Posted 8 years ago

“Very quick delivery. Product seems fine all packaged well.”

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Posted 8 years ago

“The website was easy to navigate and find the item I wanted the price was competitive, I received an email upon ordering and another one upon the order being dispatched overnight - it did take a few days though to process so be aware of the slight delay but it did say 2-5 days. Overall very pleased with the process. - dealing with a company a first time is always nerve-wrecking not knowing what service you will get but impressed.”

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Posted 8 years ago

“Really helpful support team. Great company to deal with.”

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Posted 8 years ago

“Official Hikvision reseller Good presales advice. Keen prices. Prompt delivery. Helpful with setup after purchase. Very satisfied with the whole process.”

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Posted 8 years ago

“Very quick delivery and excellent service from CCTV Empire.”

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Posted 8 years ago

“Very well priced fast delivery and very helpful”

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Posted 8 years ago

“Still not recieved order from nearly a week ago”

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Posted 8 years ago

After you contacted us regarding this on 14/09/16 we contacted the courier regarding the issue and their response was that delivery was attempted on 08/09/16 & 09/09/16 and a card was left on both occasions - As per our conversation a 3rd attempt has now been arranged for 16/09/16

Posted 8 years ago

“Prompt delivery of a 4 Channel NVR 4POE with 2TB HD. After receiving the goods, I needed additional help, telephoned them & spoke to Ben, very good with my enquiry. Great service, I recommend them”

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Posted 8 years ago

“Cameras came very promptly and the one return I had to complete was done so very easily and swiftly through the web site.”

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Posted 8 years ago

“Very impressed with the customer service. Prior to ordering I phoned a couple of times to ask a few questions and clarify a couple of things. Both times I received excellent service. Also, when I ordered the goods, they arrived very quickly and well within the timescales I required them. Also, very good post sales services. After receiving the goods I needed to phone them to enquire whether they could source a part which they handled very efficiently and quickly.”

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Posted 8 years ago

“Forgive me if I was a little sceptical, but I was - an unknown company and an unknown product. Wrongly so, so far. The advice and service given were good and the camera, which has only been in situ for a day, is much better than the old device it replaced. Will I buy against from CCTV Empire? Yes, subject to competitive pricing.”

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Posted 8 years ago

“I have only bench tested purchased CCTV NVR and IP cameras so far, i did have a query with the NVR, CCTVEmpire Quickly, professionally resolved my problem over the phone. very pleased with this company, i recommend them!!!”

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Posted 8 years ago

“No problems with the supply of the equipment. There is/was a intermittent problem with my CC TV DVR. They offered to exchange it straight away. The problem has not re-occurred for some time. I am sure that if it does they will give me good service. Even the small item e.g. RJ45 plugs were better than Maplins.”

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Posted 8 years ago

“Great phone assistance, fast turn around”

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Posted 8 years ago

“Purchased a Hikvision DVR from CCTV Empire and had a few problems with the setup, the guys at CCTV empire couldn't have been more helpful with regards to fixing the problem and I highly recommend purchasing your CCTV equipment from them, as its only when things go wrong it is a true test of customer service. Thanks folks, Mark Braviner Braviner Electrical Services”

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Posted 8 years ago

“Fast service, good product.”

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Posted 8 years ago

“Excellent service - good price and quick delivery. very happy and will use again.”

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Posted 8 years ago

“Excellent Service and Quick Delivery A+++”

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Posted 8 years ago

CCTV Empire LTD is rated 5.0 based on 337 reviews