CCTV Empire LTD Reviews

Name: CCTV Empire LTD
Address: Unit 14 Sandbrook Business Park, Sandbrook Way, Rochdale, Manchester
Rating: 4.96

5.0 Rating 341 Reviews

100 %

of reviewers recommend CCTV Empire LTD

5.0

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01706646000

Email:

sales@cctvempire.co.uk

Location:

Unit 14 Sandbrook Business Park,
Sandbrook Way,
Rochdale
Manchester
OL11 1RY

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CCTV Empire LTD 5 star review on 21st January 2023

Robert Harr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always pleasant and helpful staff”

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Posted 1 year ago

“Best in the business!”

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Posted 1 year ago

“Good price and stock levels and quick despatch so good to deal with.”

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Posted 1 year ago

“Outstanding service, from a phone call to a purchase. Great price and a good selection of equipment. Next day delivery was great. I will certainly be back to purchase more items. Top marks!”

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Posted 1 year ago

“A five star experience all the way. I ordered a Hikvision M2 series NVR, (which was a good price), and it was delivered super-quick. The only problem I've got is that for some reason the image settings of the first seven of my 14 externally switch-networked Hikvision cameras, (I don't use the POE ports atm), are not being recognised by the latest 416 firmware in the ds-7616ni-m2 NVR for some reason which is very strange but apart from that everything else seems to work OK - I just have to set the image/video settings of the first seven cameras via browser access to the cameras as I can't do it via the NVR. I can't see any obvious settings differences to explain it and there are no other problems - it's certainly much faster than the I series one it replaced. Any ideas gratefully accepted...”

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Posted 1 year ago

it is possible this is just a firmware bug that will be fixed in a future update (i have reported the issue to Hikvision), but please do contact us so we can take a look at the issue. In the meantime you are, as you said, able to change the image settings in the camera itself which should perform the same functions.

Posted 1 year ago

“Very good service and communication, very happy with the system I received. I would definitely recommend 👍”

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Posted 2 years ago

“Great company, always helpful, we have had several systems from them with no issues. I can highly recommend Empire CCTV.”

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Posted 2 years ago

“Items received and as advertised, trouble-free transaction, all cameras up and running,”

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Posted 2 years ago

“my order arrived faster than expected even with postal strikes ( the next day ) . i have had a few issues with setting up the new system, but i`m in contact with cctv empires jon and he is guiding me through these . this ip system was an upgrade from a hikvision analog one so i`m pretty used to the settings ect . its just the little niggles with one camera that seems the issue but i`m hoping it can be solved with there help. overall a wonderful company , that seems to value its customers ..a rare trait these days it seems. time will tell . over all i`m happy so far .”

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Posted 2 years ago

“Very helpful, clear spoken and understanding made simple. Brilliant pricing compared to other online options I had available. Also fast postage. Ben was brilliant with the call and online assistance. Including aftersales concerns that I had. Definitely will return when upgrading the next two cameras.”

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Posted 2 years ago

“Great people great fast delivery really nice to see highly recommended”

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Posted 2 years ago

“I'd been looking online for a new CCTV system for quite some time, even adding a kit to my basket with another comany, thought Id do one last search online, and discovered CCTV Empire, after reading many reviews about there online chat, I thought I'd ask a few questions, their knowledge and speedy replies and the price was the best id seen, this was the decider for me, so I placed my order, it was delivered 24 hrs later to Northern Ireland, Fantastic Company and Service, I'm about to place an order for a few more items. Don't hesitate to use this company, I don't usually write reviews, but then I don't usually get this level of service”

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Posted 2 years ago

“Good and easy to use site”

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Posted 2 years ago

“Excellent service Order on 29/10/22 6120 Empire CCTV I have Brought Hikvision DS-2CD2387G2P-LSU/SL 8MP £234.00This week and and last year £378 DS-2DE4A425IW-DE PTZ 4MP 50m IR 16x digital fantastic, they provide a first class service sales team are very knowledgable helpful. I’ll be ordering again very soon.”

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Posted 2 years ago

“Excellent service as usual. I could have bought the same items cheaper elsewhere, but I trust and respect CCTV Empire after previous purchases. They even notified me that the base I had ordered didn't match the camera, I knew this as the base was for another job,but still nice of them to point it out. Attention to detail really does matter.”

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Posted 2 years ago

“Always deliver next day when i order,, especially when working to tight deadlines. Price is fantasic compared to other companies.”

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Posted 2 years ago

“+Very helpful and knowledgeable support helped me with my purchase. +Competitive pricing +Kit arrived safely and was well packaged - Parcelforce delivery a day late (48hr instead of the 24hr paid for) - couriers problem not CCTV Empire”

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Posted 2 years ago

“Great service, prices and support as always.”

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Posted 2 years ago

“Excellent customer service, wanted some items that weren't available individually only in a kit, asked on the web chat and within 10 minutes all items were advertised on the website for me to purchase. Really quick delivery too.”

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Posted 2 years ago

“Excellt! Starting with a very good, well stocked extensive range to an easy to use website with very competitive pricing but best of all was the after sales customer service. *sometimes the phone was busy, however when you get through the technical staff are friendly, polite patient and professional. Great knowledge of the equipment and a variety of problems encountered. Only too willing to help. Great company, with Great Staff. 👍 thanks again guys. (Best CCTV Supplier ive ever used in my 25year electrical career)”

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Posted 2 years ago

CCTV Empire LTD is rated 5.0 based on 341 reviews