CCTV Empire LTD Reviews

Name: CCTV Empire LTD
Address: Unit 14 Sandbrook Business Park, Sandbrook Way, Rochdale, Manchester
Rating: 4.96

5.0 Rating 336 Reviews

100 %

of reviewers recommend CCTV Empire LTD

5.0

Based on 336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01706646000

Email:

sales@cctvempire.co.uk

Location:

Unit 14 Sandbrook Business Park,
Sandbrook Way,
Rochdale
Manchester
OL11 1RY

Write Your review

Tell us how CCTV Empire LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CCTV Empire LTD 5 star review on 21st January 2023

Robert Harr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The most pleasant experiance buying from CCTV Empire. Great prices excellent products and a second to none fastest delivery service by Parcelforce. I have recommended CCTV Empire to all my friends and family. I will buy again soon.”

Helpful Report

Posted 5 months ago

“Great advice given very happ to use again”

Helpful Report

Posted 5 months ago

“Very helpful, any info I needed they help as much as they can 100% recommendations the after care is on point.”

Helpful Report

Posted 5 months ago

“I don’t normally write reviews for products or services. Life is too short. However, the service I received from CCTV Empire was outstanding so I wanted to share: I placed a significant order but some components I wanted weren’t available on the website. A few WhatsApp messages later and not only had they sourced the components, they’d updated their website and made it simple for me to update my order. All components were then delivered 2 days later. The ability to chat with someone and get an instant response made a massive positive impact - thanks.”

Helpful Report

Posted 5 months ago

“Very helpful, and quick delivery. Would recommend.”

Helpful Report

Posted 6 months ago

“I ordered a 4 channel NVR and 3 cameras. On arrival the NVR wasnt quite as described on the website. A quick phone call to CCTV Empire and the matter was resolved. It did mean a replacement/alternative NVR and a refund for the original one sent but it was all resolved very quickly. The description on the website was updated. I would use them again.”

Helpful Report

Posted 6 months ago

“Good service, quick delivery. Would use again.”

Helpful Report

Posted 6 months ago

“I purchased a doorbell cam and found that I couldn't get it to connect with the network or the indoor monitor. The staff were helpful beyond belief in helping me to correct the problem. I can't praise them enough. Great service”

Helpful Report

Posted 6 months ago

“Very fast delivery with excellent communication. Had an issue with my existing DVR when adding the new cameras I ordered. CCTV Empire helped me sort this out with fast responses. Excellent customer service.”

Helpful Report

Posted 6 months ago

“from theI've been a customer of CCTV Empire for a while now, and I've always been impressed by their staff's knowledge and helpfulness. They're never pushy and are always happy to answer any questions I have. Their after-sales service is also excellent. I highly recommend them to anyone looking for security products or services. I would rate them 5 out of 5 stars.”

Helpful Report

Posted 7 months ago

“I have been using CCTV Empire for many years, I always choose these guys over other companies as the service and help with setting up the systems is second to none. Highly recommend using. Braviner Electrical Ltd.”

Helpful Report

Posted 8 months ago

“After being let down by another supplier, Jon from CCTV Empire Ltd responded rapidly to my enquiry, very helpful, order placed 3.48 PM on a Friday, dispatched same day despite the order being placed late in the day and delivered early Monday morning, what else could you ask for? Their pricing on Hikvision kit is very competitive too. I'll be back...!”

Helpful Report

Posted 9 months ago

“Great support and prompt delivery. Excellent seller. Many thanks”

Helpful Report

Posted 9 months ago

“These guys know there stuff”

Helpful Report

Posted 9 months ago

“Very good service. Go above and beyond.”

Helpful Report

Posted 9 months ago

“I was very impressed with the speed, availability and service of CCTV Empire, but I was not impressed when I found out that they only paid 50% of the post and where I was asked to pay the other 50% myself. This is not a good public relations for asking the customer to pay £3.50 towards the post.”

Helpful Report

Posted 9 months ago

Im sorry to hear you had to pay some postage, we were unaware of this. None of our postage items option should need to have an extra paid. please contact us with your order details as soon as you can and we will get this sorted for you.

Posted 9 months ago

“Fantastic service from these guys. Friendly, knowledgeable and extremely helpful.”

Helpful Report

Posted 10 months ago

“Very cometative pricing, fast delivery and outstanding customer support. What more do you need?”

Helpful Report

Posted 10 months ago

“Excellent company to deal with-I found them very friendly and helpful with their knowledge and advice.Great range of products and excellent delivery service. I would definitely use again.”

Helpful Report

Posted 10 months ago

“best service best costumer support”

Helpful Report

Posted 11 months ago

CCTV Empire LTD is rated 5.0 based on 336 reviews