CCTV Empire LTD Reviews

Name: CCTV Empire LTD
Address: Unit 14 Sandbrook Business Park, Sandbrook Way, Rochdale, Manchester
Rating: 4.96

5.0 Rating 337 Reviews

100 %

of reviewers recommend CCTV Empire LTD

5.0

Based on 337 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01706646000

Email:

sales@cctvempire.co.uk

Location:

Unit 14 Sandbrook Business Park,
Sandbrook Way,
Rochdale
Manchester
OL11 1RY

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CCTV Empire LTD 5 star review on 21st January 2023

Robert Harr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic team who cant do enough to help you, its not always about who is a few pennies cheaper on the internet for cameras but who will help you when you need assistance with I.T. or how fast you get a replacement when things are faulty, and CCTVEmpire cannot be beaten in this regard. - Mark Braviner of Braviner Electrical Ltd.”

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Posted 4 years ago

“I needed 2 x additional cameras for my existing system originally purchased from CCTV Empire. From my initial enquiry to ordering, me installing and Ben assisting with the configuration (one of the cameras was via a remote POE switch and IP addressing etc)all was completed with minimal fuss, couldn't have been any easier. I would certainly recommend CCTV Empire to any friends & family as the help, knowledge and technical ability is always excellent.”

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Posted 4 years ago

“Great service and products again. As a returning customer would highly recommend CCTV Empire. Jim.”

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Posted 4 years ago

“Overall we are delighted with using CCTV. We called several times and it was great to be able to speak to someone so easily each time who went through our queries and also who knew the products so well. We also had a relatively technical installer who was going to do the install for us and even when there was a difference of opinion or recommendation the guys at CCTV were very open minded/fair about the differences. In our case we also needed to return something later and the process and speed of refund were both amazing. In the end, we installed a 6 camera HIK system and the guys at CCTV Empire were excellent. Would use them again .”

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Posted 4 years ago

“After sales care eg . the technical support when needed is outstanding Huge thanks”

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Posted 4 years ago

“First impressions Superb. Will be ordering again”

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Posted 5 years ago

“I purchased a camera which was a special order item, I was kept up to date regarding every aspect regarding progress of my order. The item arrived quicker than estimated and most importantly? CCTV Empire's prices were the cheapest compared to other well known outlets.”

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Posted 5 years ago

“Always deal with this company. Any questions are soon answered, delivery is lightening quick, always satisfied”

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Posted 5 years ago

“Always very knowledgeable and pleasant to deal with. Quick delivery, well packaged.”

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Posted 5 years ago

“A first class service all round. John and Ben are extremely knowledgeable, from recommending equipment to help setting it up. Would not hesitate to use the company again. Thank you”

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Posted 5 years ago

“Placed the order on line late Sunday it arrived two days later as promised Great service thank you Steve lawson”

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Posted 5 years ago

“Excellent customer service. I had bought an IP Camera which was not suitable for my needs so I phoned customer service and they explained the model I should have bought which was actually £60 cheaper and they arranged an RMA of the other one immediately. Very happy.”

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Posted 5 years ago

“Very efficient service and a very helpful technical team.”

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Posted 5 years ago

“Ben and the team could not have been more helpful in selecting the best CCTV solution for our environment. Their service and after sales service has been brilliant in every respect - they could not have done more. Thank you. We will recommend CCTV Empire to all our friends and colleagues.”

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Posted 5 years ago

“Excelent and proffesional. Thanks boys for all help. Best regards Ray and Paul”

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Posted 5 years ago

“CCTV understand the importance of the customer’s needs and offer sound advice on cameras. CCTV Empire gave us a complete solution which works and if needed can be used as evidence in courts, thanks for you help.”

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Posted 5 years ago

“Personable and knowledgable staff First class servive and price I highly recommend CCTV Empire”

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Posted 5 years ago

“Spoke to Ben to discuss if my product selections were correct for my needs, loaded items live into basket and Ben picked up had not selected IP67 outdoor turret versions for 3 items and advised to upgrade spec on DVR to 8 channel. Everything arrived next day extremely well packed and complete. A rare pleasure to find quality technical guidance and great customer service. Placed a follow up order to add a 6th camera to the system - all good. Please continue to conduct your business in the same professional manner.”

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Posted 5 years ago

“Fast and reliable”

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Posted 5 years ago

“Extremely helpful and knowledgable staff, was a pleasure dealing with them - would highly recommend.”

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Posted 5 years ago

CCTV Empire LTD is rated 5.0 based on 337 reviews