Catering24.co.uk Reviews

Name: Catering24.co.uk
Address: Etiquette Park, Manners Avenue, Ilkeston, Derbyshire
Rating: 4.68

4.7 Rating 1,184 Reviews

93 %

of reviewers recommend Catering24.co.uk

4.7

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Catering24.co.uk:

We are an e-commerce forward thinking catering supplier to the UK! Based in London we like to keep up with the latest trends within the foodservice industry and offer a fantastic range of products for all needs. Our mission is to produce a website that's easy to use for the busy caterer saving their time and money. The majority of people that work for Catering24 are all food mad and this reflects through our passion for service and knowledge of the industry. We believe that clear simple policies and communication is the best way forward in creating a long term relationship with our customers that is why we have created a company that we'd want to deal with if we were you.

Visit Website

Phone:

0115 9444434

Email:

hello@catering24.co.uk

Location:

Etiquette Park,
Manners Avenue,
Ilkeston
Derbyshire
DE7 8FU

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Catering24.co.uk 5 star review on 24th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, easy to order and very fast delivery very pleased”

Helpful Report

Posted 3 years ago

Thanks Tracey, that's great to hear. Let us know if you ever need anything to support. Thanks, Catering24 Team

Posted 3 years ago

“Great boxes, but often out of stock. Also the top layer of boxes often arrive damaged caused during shipping.”

Helpful Report

Posted 3 years ago

Hi Fiona, thank you for your feedback. Please can you let us know which boxes are often out of stock for you, we will just buy more to hold on the shelf if this is the case. Any damages you have in transit will be covered by us, again get in touch and we will do all we can for you. Thanks, Catering24 Team - hello@catering24.co.uk

Posted 3 years ago

“Speedy delivery, excellent quality and value. Will be ordering again”

Helpful Report

Posted 3 years ago

Thank you Justine for taking the time to review our business. Its really appreciated. Catering24 Team

Posted 3 years ago

“Excellent all round, customer service, fast delivery and quality products.”

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Posted 3 years ago

Thanks, Michelle, we really appreciate you taking the time to review our business. Thank you for your custom. Catering24 Team

Posted 3 years ago

“Thank you Catering24 excellent service and quick delivery.”

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Posted 3 years ago

Thank you so much for reviewing, really appreciate it! Catering24 Team

Posted 3 years ago

“Good products and good service.”

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Posted 3 years ago

Thank you so much for reviewing, really appreciate it! Catering24 Team

Posted 3 years ago

“Always very pleased. Delivery is quick”

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Posted 3 years ago

Thank you so much for reviewing, really appreciate it! Catering24 Team

Posted 3 years ago

“Great products, competitive prices but exceptional customer support above all! Thanks Lucy!”

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Posted 3 years ago

“Fantastic customer service, they really helped me find the best packaging for me”

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Posted 3 years ago

“Swift delivery and exactly what we wanted”

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Posted 4 years ago

“Order with confidence. Great quality on everything I’ve ordered! Excellent service despite challenging economic climate!”

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Posted 4 years ago

“Good value products and excellent service”

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Posted 4 years ago

“Delivery on time. All goods very good”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“There always seems to be some sort of problem once you’ve ordered Can’t always speak to someone if you have an issue Quality of products is good”

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Posted 4 years ago

“My order arrived quickly. However, I discovered that one of the items that I had ordered was missing and although I contacted the company by email, they never bothered to respond to me. The other items I ordered did arrive and I was pleased with them.”

Helpful Report

Posted 4 years ago

“Great customer service in relation to being able to contact them by phone and email with quick responses. Delivery service started out with good communication where email notifications were received to inform of attempted delivery and how to reschedule etc. However after some issues with the delivery this stopped and i had to keep emailing customer services for an update. Having informed customer service to leave with a 3rd party the delivery was made. However on checking the delivery the full order had not been fulfilled despite being informed all items were in stock. I specifically message customer services to confirm that the items required were in stock before placing the order, the only reason i made the purchase due to not being able to find it elsewhere. Having chased customer service re the missing item i was informed that the item was out of stock in the warehouse but more was due in! When the item was dispatched there were delivery issues again despite the previous information provided on our requested delivery method.”

Helpful Report

Posted 4 years ago

“Terrible. I ordered on Monday at 9.47am changed the delivery address at 9.52am which we had a quick reply saying “courier has been informed” ... No show after 3 days and then I had a call saying we can’t find your order and there’s a problem with your address !!!! Order cancelled and I used a reliable supplier”

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Posted 4 years ago

“Great service and products with fast delivery”

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Posted 4 years ago

“Excellent company! Delivery was spot on and communication was great! Will definitely use again! Thank you”

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Posted 4 years ago

Catering24.co.uk is rated 4.7 based on 1,184 reviews