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Castle Hot Tubs Reviews

4.9 Rating 1,093 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,093 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Very easy to order Very quick delivery Excellent product Thank you very much
Helpful Report
Posted 4 years ago
Hi Carol, many thanks for your 5* rating and positive review. We appreciate your feedback and look forward to welcoming you again as a loyal customer. Regards, the CHT team
Posted 4 years ago
fast delivery as usual
Helpful Report
Posted 4 years ago
Hi Anthony, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service. We hope to continue to provide you with this in the future! Regards, the Castle Hot Tubs team.
Posted 4 years ago
Great service, helpful staff on phone, fast delivery, items as described.
Helpful Report
Posted 4 years ago
Hi Richard, Many thanks for your positive review. We are really pleased to hear that we provided an efficient service, we hope to do so again for you in the future! Kind Regards, the Castle Hot Tubs Team!
Posted 4 years ago
Had been having problems sourcing filters for my Viskan Ekero. Used the sizes i had measured from the existing ones and ordered these. They arrived quickly and found these to fit fine.
Helpful Report
Posted 4 years ago
Hi Antony, Many Thanks for your 5* rating and positive review. We really appreciate it and glad we could help you. We hope to see you again soon. Regards the Castle Hot Tubs team.
Posted 4 years ago
Very happy with service
Helpful Report
Posted 4 years ago
Many Thanks for your positive review. We really appreciate it and glad we could help. We hope to see you again soon. Regards the Castle Hot Tubs team.
Posted 4 years ago
swift delivery, just what we needed. many thanks
Helpful Report
Posted 4 years ago
Hi Nathan, Many thanks for your positive review. We are really pleased to hear that we provided an efficient service, we hope to do so again for you in the future! Kind Regards, the Castle Hot Tubs Team
Posted 4 years ago
Excellent service
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Posted 5 years ago
Hi Lisa, Many thanks for your 5-star review and comments. We hope to see you again! Regards, the Castle Hot Tubs tea
Posted 5 years ago
Always willing to give advice + competive product prices and a good delivery service A+++
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Posted 5 years ago
We are really pleased to hear we are maintaining the high standards you expect of us. We're grateful to have you as our loyal customer and look forward to seeing you again soon. Regards, the Castle Hot Tubs team.
Posted 5 years ago
Great value and service
Helpful Report
Posted 5 years ago
Hi Kevin, Many thanks for your positive review. We are really pleased to hear that we provided an efficient service, we hope to do so again for you in the future! Kind Regards, the Castle Hot Tubs Team
Posted 5 years ago
I have bn using castle a year always quick on delivery
Helpful Report
Posted 5 years ago
Hi Dave, Many thanks for your 5-star review and comments. We hope to see you again! Regards, the Castle Hot Tubs team.
Posted 5 years ago
Great service , super quick delivery
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Posted 5 years ago
Many thanks for your positive review. We are really pleased to hear that we provided an efficient service, we hope to do so again for you in the future! Kind Regards, the Castle Hot Tubs Team!
Posted 5 years ago
I always use Castle Hot Tubs - their chemicals are a good price & they give free next day delivery, which is great! thanks.
Helpful Report
Posted 5 years ago
Hi Sally,Many thanks for your positive review. We are really pleased to hear that we provided an efficient service, we hope to do so again for you in the future! Kind Regards, the Castle Hot Tubs Team!
Posted 5 years ago
I have only just fitted this so let’s see how it goes.
Helpful Report
Posted 5 years ago
Hi Stephen, Many thanks for your 5*rating. Please do let us know how you get on with your item. We are always here to help! Kind Regards, the Castle Hot Tubs Team!
Posted 5 years ago
Delivered quicker than expected. Good service.
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Posted 5 years ago
Many thanks for your 5-star review and comments. We hope to see you again! Regards, the Castle Hot Tubs te
Posted 5 years ago
Easy to use website, like the fact you can pull up all your old orders so you can get the same stuff again. Very quick delivery and helpful staff!
Helpful Report
Posted 5 years ago
Hi Mark, many thanks for your positive review. We are really pleased to hear are website is efficient to use for our customers! See you soon! Kind Regards, the Castle Hot Tubs team.
Posted 5 years ago
Very good site ,quick delivery, thanks
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Posted 5 years ago
Many thanks for your positive review. We are really pleased to hear that we provided an efficient service, we hope to do so again for you in the future! Kind Regards, the Castle Hot Tubs Team!
Posted 5 years ago
We bought a range of products from Castle Hot Tubs needed for our new Float Room in Aberdeen. The service was 1st Class and extremely fast. Order delivered the next day which is rare for us in Aberdeen. Prices are very competitive which was a bonus. Lovely gift recieved as well, which was very much appreciated. Packaging was solid, so products were well protected and no packaging waste which is goot to see. We care about our environment and clearly Castle Hot Tubs do too. Absolute no-brainer, Castle Hot Tubs is now our go-to place for our Float Room supplies. Very highly recommended. Thanks for the great service.
Helpful Report
Posted 5 years ago
Hi Nigel, thank you so much for taking the time to write your kind review. It really makes our day to receive such positive comments! It’s our goal to help business owners operate & maintain their spa / float centre services as easily and efficiently as possible. We’re really pleased to hear that we have achieved this for you. We constantly review our packing materials and procedures in an effort to reduce our impact on the environment – thanks for noticing 😊 We look forward to your custom again, if you ever need any help or advice please get in touch. Regards, the CHT team.
Posted 5 years ago
Ordered 2 items. Delivered quicker than scheduled. Items perfect for what they are intended. Thanks to Belinda for sorting out a small issue with the order.
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Posted 5 years ago
Hi Robert, Many Thanks for your 5* rating and positive review. We really appreciate it and glad we could help. We hope to see you again soon. Regards the Castle Hot Tubs team.
Posted 5 years ago
Quick delivery
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Posted 5 years ago
Hi Julie, Many thanks for your 5-star review and comments. We hope to see you again! Regards, the Castle Hot Tubs tea
Posted 5 years ago
Prompt delivery & good communication. I'm using the tablets now & they seem to be working well. Thank you for all your advice.
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Posted 5 years ago
Hi Sally, Thanks for your 5* review and feedback. We're really pleased to have you with us as a loyal customer. Regards, the Castle Hot Tubs Team.
Posted 5 years ago
Castle Hot Tubs is rated 4.9 based on 1,093 reviews