Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,093 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and quick delivery. Thanks”

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Posted 2 years ago

“Excellent service and quick delivery happy to use again”

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Posted 2 years ago

Thanks for the great feedback, Kevin! All the best CHT

Posted 2 years ago

“Good products with member discount prices always fast and reliable shipping.”

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Posted 3 years ago

“Always a prompt service & great products”

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Posted 3 years ago

“Excellent company”

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Posted 3 years ago

“Excellent service from purchase to post delivery.”

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Posted 3 years ago

“Always had good service and technical advice. Have bought chemicals and hot tub parts from them”

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Posted 3 years ago

“First class service as always”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“We use AquaFinesse in our hop tub, and always buy from Castle Hot Tubs, as we find the to be a good reliable, trustworthy company. Will continue to purchase from them in the future.”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“Great service 👍🏻”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“Good service. I had a problem with the chemical balance with my hot tub. The lady I spoke to was very helpful. I've bought from Castle hot tubs many times before and have always been happy Delivery was fast”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“I’m still waiting for them”

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Posted 3 years ago

“Ease of ordering, guaranteed delivery dates with express delivery an option. Goods retuned successfully with repayment simple, great company to deal with”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“Easy reliable dependable enough said!”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“Good and reliable company with a comprehensive website from the whole spa/hot tub down through spares, accessories and chemicals. Delivery is good and competitively priced.”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“A really good service”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“Staff member very pleasant and helpful to talk to. Advised place order on-line. 5% discount would be applied automatically. Order placed on-line. Excellent delivery time from date of purchase (within 2 days) Dissappointed to find 5% discount not applied. I have been a customer since 2012. Discount has always been applied when purchasing over the phone. I intend to remain a loyal customer but will only place future orders over the phone.”

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Posted 3 years ago

“Very good, been using you for years, products very good, especially for sensitive skin.”

Castle Hot Tubs 5 star review on 20th July 2021

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

“Overall pleased with the recovery after only half of my order had been sent but after I highlighted the fact that had occurred the remainder was dispatched efficiently I was a bit taken aback by the high cost of sending the goods and was not happy that the GST hadn’t been taken off - as it was going to the Channel Islands where we don’t pay the GST — so I’m thinking you probably made extra profit on this one Overall tho I was fairly pleased”

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Posted 3 years ago

“Very helpful and friendly on the phone. My item was well packed and arrived on time. Would highly recommend. Thank you”

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Posted 3 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 3 years ago

Castle Hot Tubs is rated 4.9 based on 1,093 reviews