Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,093 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent firm to work with.Staff a!says friendly and helpful. Highly recommend.”

Helpful Report

Posted 6 years ago

“Good price, prompt and reliable dispatch.”

Helpful Report

Posted 6 years ago

“Excellent service. Good advice given regarding products and services offered.”

Helpful Report

Posted 6 years ago

“Excellent service from very friendly staff.”

Helpful Report

Posted 6 years ago

“Love useing castle hot tubs, plus very fast delivery, and very helpful If you have a problem”

Helpful Report

Posted 6 years ago

“On line ordering and very speedy dispatch/delivery”

Helpful Report

Posted 6 years ago

“We have used castle hot tubs now on quite a few occasions both by mail when living in Cambridgeshire, or also now as we live in Pembrokeshire; visiting in person. We have always been very happy with the service we receive, the guys here always happy to help with knowledgeable, friendly and helpful advice. They appear to have all you could possibly need for your hot tub too and we would happily recommend them to anyone. Mr. and Mrs. Parsons.”

Helpful Report

Posted 6 years ago

“Very Efficint and fair pricing”

Helpful Report

Posted 6 years ago

“Fast Responsive Service”

Helpful Report

Posted 6 years ago

“Easy to use website, part arrived ok and fitted perfectly. All good, thanks”

Helpful Report

Posted 6 years ago

“Very good website and efficient service”

Helpful Report

Posted 6 years ago

“I was struggling to get the right filters for my 14-year Saratoga Spa but Castle solved my dilemma and my hot tub is now up and running ready for the summer ahead. Also ordered; Shock Treatment and Test Strips. Goods were delivered expediently with minimal effort involved in ordering on-line. Thank you very much Castle.”

Helpful Report

Posted 6 years ago

“Delivered the goods on time.”

Helpful Report

Posted 6 years ago

“Quick delivery”

Helpful Report

Posted 6 years ago

“First time using the site quick delivery would use again”

Helpful Report

Posted 6 years ago

“Paid for next day delivery which did not arrive. Had to go out and buy chlorine which cost me £15 for a kilo & £10 diesel. Not happy”

Helpful Report

Posted 6 years ago

“Good website , ordering process quick, can pay with paypal and quick delivery, thats why i continue to order from you guys”

Helpful Report

Posted 6 years ago

“Tub was delivered on time and all set up for us by 2 gentlemen who were very friendly and professional and also every one at castle hottubs in the Swansea showroom and also over the phone have been absolutely brilliant .will recommend them to anyone who wants to purchase a lovely hottub.”

Helpful Report

Posted 6 years ago

“Superb service all the staff are most helpful. Couldn't ask for any better support/help following the purchase of our hot tub.”

Helpful Report

Posted 6 years ago

“Over the last 2 years we have purchased 6 hot tubs with castle hot tubs for our holiday cottages on the Pembrokeshire coast. The service we've had from this company is fantastic! I can not recommend the family run business enough. And the best part is our bookings have increased hugely even out of season. We've just ordered another 2 hot tubs to complete all 8 of our cottages. If your looking for a hot tub make sure you visit these guys.”

Helpful Report

Posted 6 years ago

Castle Hot Tubs is rated 4.9 based on 1,093 reviews