Login
Start Free Trial Are you a business?? Click Here

Castle Hot Tubs Reviews

4.9 Rating 1,097 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,097 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

When I contacted with a picture to ask if they could supply a new hot tub panel, the response was amazi gly quick, price competitive & ordering easy with prompt delivery.
Helpful Report
Posted 6 years ago
very pleased with our item had good use of it in the short time we've had it here's to many happy times
Helpful Report
Posted 6 years ago
Customer service resent items after a none delivery from Yodel.
Helpful Report
Posted 6 years ago
Great product and so well priced, arrived as expected
Helpful Report
Posted 6 years ago
Excellent firm to work with.Staff a!says friendly and helpful. Highly recommend.
Helpful Report
Posted 6 years ago
Good price, prompt and reliable dispatch.
Helpful Report
Posted 6 years ago
Excellent service. Good advice given regarding products and services offered.
Helpful Report
Posted 6 years ago
Excellent service from very friendly staff.
Helpful Report
Posted 6 years ago
Love useing castle hot tubs, plus very fast delivery, and very helpful If you have a problem
Helpful Report
Posted 6 years ago
On line ordering and very speedy dispatch/delivery
Helpful Report
Posted 6 years ago
We have used castle hot tubs now on quite a few occasions both by mail when living in Cambridgeshire, or also now as we live in Pembrokeshire; visiting in person. We have always been very happy with the service we receive, the guys here always happy to help with knowledgeable, friendly and helpful advice. They appear to have all you could possibly need for your hot tub too and we would happily recommend them to anyone. Mr. and Mrs. Parsons.
Helpful Report
Posted 6 years ago
Very Efficint and fair pricing
Helpful Report
Posted 6 years ago
Fast Responsive Service
Helpful Report
Posted 6 years ago
Easy to use website, part arrived ok and fitted perfectly. All good, thanks
Helpful Report
Posted 6 years ago
Very good website and efficient service
Helpful Report
Posted 6 years ago
I was struggling to get the right filters for my 14-year Saratoga Spa but Castle solved my dilemma and my hot tub is now up and running ready for the summer ahead. Also ordered; Shock Treatment and Test Strips. Goods were delivered expediently with minimal effort involved in ordering on-line. Thank you very much Castle.
Helpful Report
Posted 6 years ago
Delivered the goods on time.
Helpful Report
Posted 6 years ago
Quick delivery
Helpful Report
Posted 6 years ago
First time using the site quick delivery would use again
Helpful Report
Posted 6 years ago
Paid for next day delivery which did not arrive. Had to go out and buy chlorine which cost me £15 for a kilo & £10 diesel. Not happy
Helpful Report
Posted 6 years ago
Castle Hot Tubs is rated 4.9 based on 1,097 reviews