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Castle Hot Tubs Reviews

4.9 Rating 1,093 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,093 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Excellent services again, will definitly recommend them.
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Posted 6 years ago
service was first class
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Posted 6 years ago
Good service, very competitive prices. Will definitely use Castle Hot Tubs again. One criticism: If you don’t need the goods straight away - untick the right box, otherwise you’ll pay extra for postage.
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Posted 6 years ago
Have purchased a number of products from Castle Hot Tubs. Extremely reliable, fast delivery a real plus point is that if you have a query or require technical advice they are 5*
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Posted 6 years ago
very very efficient service very quick and very well packed and reasonable prices what more can you ask for
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Posted 6 years ago
Excellent service very prompt delivery
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Posted 6 years ago
Orders are always on time and customer service is great
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Posted 6 years ago
hot tub was delivered on time , guys installing it took about two hours to install and fill guys very polite. thanks all photo of tub in new gazebo
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Posted 6 years ago
I ordered, waited, received..... no worries
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Posted 6 years ago
Have better service here than back in the States.
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Posted 6 years ago
Very helpful people, went above and beyond. Very good prices and fast delivery.
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Posted 6 years ago
Speedy excellent service.
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Posted 6 years ago
These filter cleaner tablets are amazing! They work fast & do a great job. Arrived really quickly & were packaged well. We buy all our chemicals for our tub from Castle Hot Tubs, highly recommend.
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Posted 6 years ago
Everything as expected, on time.
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Posted 6 years ago
Always an excellent experience, fast delivery... I am a regular purchaser and they never let me down..
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Posted 6 years ago
A brilliant local company. Didn't realise they were so close to us when we placed our first order online some months ago. My husband ordered some bromine tablets earlier this month & inadvertently requested express delivery. There was no quibble & the postage cost was refunded. We are certainly going to apply for membership of Castle Hot Tubs & would highly recommend them.
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Posted 6 years ago
Fantastic service thank you
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Posted 6 years ago
Prompt delivery and significantly cheaper than our local supplier.
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Posted 6 years ago
Service as ever very good, prompt dispatch thank you
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Posted 6 years ago
Ordered a hot tub filter cleaner which arrived quickly. Only reason that I haven't given 5 stars is that the pricing wasn't clear on the website and I ended up paying a lot more than I expected with VAT and delivery charges. Although I spent over £100 I still had to pay for delivery and probably could have got one deliverd free from Ebay.
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Posted 6 years ago
Castle Hot Tubs is rated 4.9 based on 1,093 reviews