Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,093 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous, couldn’t ha e been better. Perfect product, quick delivery & priced as good as anyone, better than most.”

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Posted 5 years ago

Hi Michael, many thanks for taking the time to review our company, products and services. We're really pleased to hear that we are providing you with the high quality of customer care that you deserve. We hope to see you again soon. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Prompt service”

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Posted 5 years ago

Hi Carl, Many thanks for your 5-star review and comments. We hope to see you again soon! Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Very quick and correct”

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Posted 5 years ago

Many thanks for your 5-star review and comments. We hope to see you again! Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Prompted delivery, we’ll pleased with this company.”

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Posted 5 years ago

Hi Linda. We're so grateful for your positive review and feedback. We're happy to have you as a loyal customer! See you again soon, the Castle Hot Tubs team.

Posted 5 years ago

“Very quick delivery”

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Posted 5 years ago

Hi Peter, many thanks for your 5 star review and comments. We're really pleased to hear that we are maintaining the high standards of delivery and service you deserve. We're pleased to have you as a loyal customer. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Immediate confirmation of order and very fast despatch/delivery”

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Posted 5 years ago

Hi Christopher, many thanks for your 5* review and comments. We hope to see you again soon! Regards, the Castle Hot Tubs team.

Posted 5 years ago

“The customer service is very good , the prices are really good and the postage was very quick”

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Posted 5 years ago

Hi Janet, many thanks for taking the time to review our company, products and services. We're really pleased to hear that we are providing you with the high quality of customer care that you deserve. We hope to see you again soon. Regards, the CHT team.

Posted 5 years ago

“Always good and fast delivery”

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Posted 5 years ago

Hi Mike. It's great to hear your positive comments. Glad to hear that our service levels are remaining on track! See you again soon. Regards, the CHT team.

Posted 5 years ago

“Always great service and fast delivery, highly recommend.”

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Posted 5 years ago

Many thanks for your review. We're really please to hear that we have your recommendation. We hope to see you again soon, Regards the CHT team.

Posted 5 years ago

“Good prices and fast efficient service.”

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Posted 5 years ago

Hi Lisa, many thanks for your 5-star review and comments. We hope to see you again soon! Regards, the CHT team.

Posted 5 years ago

“Excellent service, order was delivered exactly on time as stated, would recommend Castle Hot Tubs to anyone Many thanks once again for your servive Geoff Smith”

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Posted 5 years ago

Hi Geoff, many thanks for taking the time to review our service. We're so pleased to hear that we have your recommendation. We're grateful to have you as a loyal customer - see you again soon! Kind Regards, the CHT team.

Posted 5 years ago

“Prompt delivery. Good quality products.”

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Posted 5 years ago

Thanks for your 5* review and comments. We hope to see you again! Regards, the CHT team.

Posted 5 years ago

“Always a speedy service and they stock the lot 😊”

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Posted 5 years ago

Hi Simone, thanks for your review and comments. We're really pleased to hear that we have provided you with a good service. We have over 800 products in stock so chances are we have the products you want - and if we don't we can get it!! See you again soon. Regards, the CHT team.

Posted 5 years ago

“A great service coupled with very competive pricing”

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Posted 5 years ago

Hi David, thanks for your feedback. We're really pleased to hear that you have found our service and products good value. We hope to see you again. Regards, the CHT team.

Posted 5 years ago

“Great service great delivery.”

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Posted 5 years ago

Hi Andrew, many thanks for your 5* review and comments. We're hope to see you again! Regards, the CHT team.

Posted 5 years ago

“I always purchase my Spa Frog refills from Castle Hot tubs as they offer good value for money and always deliver the items in the specified times. I have never encountered a problem with this company so one of my Trusted Sellers”

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Posted 5 years ago

Hi Philip. We're really pleased to hear that we are considered among your list of trusted sellers. We're happy to have you as a loyal customer and hope to see you again soon. Kind Regards, the CHT team.

Posted 5 years ago

“Always responsive and you may as well order direct from them and become registered on their base - because they offer discount!”

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Posted 5 years ago

Hi Isobel. Thanks very much for your positive feedback and comments. We are always happy to give free advice if needed - we want you to get the best out of your hot tub and the most out of using our products! We're happy to have you as a loyal customer. Enjoy the discount! Regards, the CHT team.

Posted 5 years ago

“Materials arrived perfectly👍”

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Posted 5 years ago

Thanks for your review and rating. We appreciate the feedback and hope to see you again in the near future! Regards, the CHT team.

Posted 5 years ago

“Great service with free delivery , sign up and you even get an extra 5% off😄👍”

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Posted 5 years ago

Hi Brian. We're grateful for your positive review and feedback and we're pleased to see that you're taking advantage of the 5% discount for registered customers. It makes great prices even better! We're happy to have you as a loyal customer! See you again soon, the CHT team.

Posted 5 years ago

“Great product great price great service”

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Posted 5 years ago

Hi Clive, thanks for your 5-star review and great feedback. It's our aim to make owning and operating a hot tub as simple and affordable as possible. We're pleased to hear we have achieved this for you! We hope to see you again, Regards, the CHT team.

Posted 5 years ago

Castle Hot Tubs is rated 4.9 based on 1,093 reviews