Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,100 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant fast and friendly service. Items always dispatched and received sooner than expected.”

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Posted 1 year ago

Thanks Cherylle. All the best, CHT

Posted 1 year ago

“work carried out in a timely and professional manner hot tub left in excellent condition”

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Posted 1 year ago

Thank you, Norman! CHT

Posted 1 year ago

“I have a subscription for aqua finesse. Takes the worry out of ordering. Prompt delivery and small discount. Always found the staff so helpful, possibly not the cheapest, but my go to company.”

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Posted 1 year ago

Many thanks, Frances Best wishes, CHT

Posted 1 year ago

“Really impressed. They had exactly what I wanted, at a reasonable price and posted quickly.”

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Posted 2 years ago

That's great, thanks for your order. Look forward to dealing with you again soon. Best wishes CHT

Posted 2 years ago

“quick delivery good product thanks.”

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Posted 2 years ago

“First class service as always thank you”

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Posted 2 years ago

Many thanks, Dawn! Best wishes, CHT

Posted 2 years ago

“Ordered 2pm and arrived 10am next day. Great service as always.”

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Posted 2 years ago

That's great to hear, many thanks!

Posted 2 years ago

“Web site easy to navigate and use, A good stock coverage and ease of ordering process and shipping excellent.”

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Posted 2 years ago

Many thanks Andrew, all the best! CHT

Posted 2 years ago

“Quick delivery and easy to order”

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Posted 2 years ago

Thanks Brian, all the best! CHT

Posted 2 years ago

“Great quick service as always”

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Posted 2 years ago

Thank you, Rachel! CHT

Posted 2 years ago

“As usual excellent service and a reasonable price. Very fast delivery. All staff are polite and helpful.”

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Posted 2 years ago

Many thanks, Ian! All the best, CHT

Posted 2 years ago

“You can always rely on castle hot tubs for good helpful service and prompt delivery of goods. Thank you”

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Posted 2 years ago

Thanks very much, Karen! Best wishes, CHT

Posted 2 years ago

“Had the product exactly as needed, decent price and fast shipping. Would recommend.”

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Posted 2 years ago

Many thanks for the recommendation, Paula! CHT

Posted 2 years ago

“Bought my hot tub from castle had it 4years now and buy all the chemicals for it from them excellent service all round just bought a heat blanket works really well would recommend getting one”

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Posted 2 years ago

Thanks for the great feedback. Best wishes CHT

Posted 2 years ago

“efficient service and value for money”

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Posted 2 years ago

Thank you, Wendy! All the best, CHT

Posted 2 years ago

“I have always received excellent service and good value one stop shop”

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Posted 2 years ago

Thanks, David! Best wishes CHT

Posted 2 years ago

“Easy to order & very quick delivery. Very happy. Thank you”

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Posted 2 years ago

That's great to hear. Thanks! CHT

Posted 2 years ago

“Hi,I'm very happy with my purchase.thankyou”

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Posted 2 years ago

Many thanks, Richard!

Posted 2 years ago

“While the product is an important part of hot tub ownership. With the price being as it is, what really puts me off is the postage cost. * Amazon sell the same product with free next day postage. Something for the seller to consider. Will I re-order?”

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Posted 2 years ago

Thank you for the feedback. Standard delivery (2-3 days) is free of charge on all of our products. There is a charge if you opt to have something shipped using next day delivery. Best Wishes CHT

Posted 2 years ago

“Excellent service and quick response”

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Posted 2 years ago

Thanks for the great review, Steven. CHT

Posted 2 years ago

Castle Hot Tubs is rated 4.9 based on 1,100 reviews