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Castle Hot Tubs Reviews

4.9 Rating 1,096 Reviews
98 %
of reviewers recommend Castle Hot Tubs
Company Reviews Product Reviews
1,072
 Questions Insights Metrics Info
4.9
Based on 1,096 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Isobel H
Verified Buyer
“Efficient rapid response for items bought via the shop and the customer discount is appreciated”
Helpful Report
Posted 4 years ago
Craig W
Verified Buyer
“Great service from start to finish . Any problems a quick call for advice on anything hot tub related is dealt with in a friendly helpful manner . Can't fault them at all.”
Helpful Report
Posted 4 years ago
Brian H
Verified Buyer
“Been using for a few years now for hot tub chemicals, very competitive prices with free standard shipping. So far all orders received as purchased and very fast and well packed. So I have found 100% reliable.”
Helpful Report
Posted 4 years ago
Phil F
Verified Buyer
“Couldn’t find the exact AquaFinesse product I wanted and ended up ordering with chlorine granules rather than chlorine tablets! Always previously ordered from Castle hot tub’s but on Amazon app where it seemed clearer and simpler to do so.”
Helpful Report
Posted 4 years ago
Sue W
Verified Buyer
“Very good and fast service ,definitely recommend”
Helpful Report
Posted 4 years ago
Mark L
Verified Buyer
“Excellent company to deal with in all aspects I bought a hot tub off castle and they're after service is awesome”
Helpful Report
Posted 4 years ago
Andrew M
Verified Buyer
“Excellent family business, always good advice and willing to help where possible will always use before any other company.”
Helpful Report
Posted 4 years ago
Peter H
Verified Buyer
“Hi Very poor service [normally much better] Part of order missing Phoned told you would re send Still waiting a week later VERY POOR SERVICE”
Helpful Report
Posted 4 years ago
Riad C
Verified Buyer
“Great product and service”
Helpful Report
Posted 4 years ago
Liz W
Verified Buyer
“Efficient service with a small percentage off full price,maybe that could increase when purchasing regularly please?😉”
Castle Hot Tubs 5 star review on 10th October 2020
Helpful Report
Posted 4 years ago
David P
Verified Buyer
“the product is easy to use, but does need to be pre dissolved before adding to hotter”
Helpful Report
Posted 4 years ago
John T
Verified Buyer
“Always a speedy delivery and at a good price get all my hot supplies from here”
Helpful Report
Posted 4 years ago
Susan D
Verified Buyer
“First class service”
Helpful Report
Posted 4 years ago
Linda F
Verified Buyer
“Brilliant service, quality products, recommend this company”
Helpful Report
Posted 4 years ago
Allison B
Verified Buyer
“Excellent service and pride. Thank you.”
Helpful Report
Posted 4 years ago
Carl R
Verified Buyer
“Great product 👌 unlike chlorine alone aqua finesse makes you feel refreshed, soft and smooth”
Helpful Report
Posted 4 years ago
Steve E
Verified Buyer
“Excellent and efficient service”
Helpful Report
Posted 4 years ago
Gary H
Verified Buyer
“always good prices and always helpfull if you have a problem(thanks sarah),”
Helpful Report
Posted 4 years ago
Charmaine R
Verified Buyer
“Quick reliable service”
Helpful Report
Posted 4 years ago
Paul B
Verified Buyer
“All ways good service”
Helpful Report
Posted 4 years ago
Castle Hot Tubs is rated 4.9 based on 1,096 reviews
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