Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,100 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for many years. But each time I visit the website there is a small problem. I made my first visit of 2024. I required chemicals for sanitising spa water and cleaning, but could not find them on the site. I was about to leave when I tried searching for actual names of the products, and what I needed was suddenly there. Could you please arrange it so that chemicals appear together as 'chemicals' and not mixed in with multiple piece of spa equipment? Just asking after wastng half an hour.”

Helpful Report

Posted 10 months ago

“Very easy to deal with, excellent service, and competitive prices”

Helpful Report

Posted 10 months ago

“Great transaction. Always good thank you 👍”

Helpful Report

Posted 10 months ago

“Straight forwards to deal with. No Worries.”

Helpful Report

Posted 10 months ago

“Good service”

Helpful Report

Posted 10 months ago

“As always good service prompt dispatch and keen price well done all”

Helpful Report

Posted 10 months ago

“Fantastic service they confirmed the pump I was ordering was correct for my spa paid and it arrived on time. Thanks”

Helpful Report

Posted 10 months ago

“Excellent Full Service carried out. Engineer Mark very polite.”

Helpful Report

Posted 10 months ago

“Excellent Service as always.”

Helpful Report

Posted 10 months ago

“Had a few orders from "Castle Hot Tubs" to date. Friendliy reliable and quick service with no hassles. Always there to help if you need it! Thank you!”

Helpful Report

Posted 10 months ago

“Ordered items were well packed, quickly & safely delivered so 5 star service.”

Helpful Report

Posted 10 months ago

“Always a very good service!”

Helpful Report

Posted 10 months ago

“Castle hot tubs provide everything you need in one place and the staff are all very helpful with a full after sales service”

Helpful Report

Posted 10 months ago

“Excellent product, quickly dispatched. I have purchased many times and the service is always high level. Would definately recommend.”

Helpful Report

Posted 10 months ago

“Good prices and good service”

Helpful Report

Posted 10 months ago

“They provide a first rate service, offer a discount to loyal customers, always have accessories, chemicals etc in stock and deliver very quickly. I have been using them for years and have been totally satisfied.”

Helpful Report

Posted 10 months ago

“Yet again a fantastic service”

Helpful Report

Posted 10 months ago

“Good selection of chemicals and others. Customer service, is excellent. Phone answered in good time and advice and support always helpful. Dispatch is fast and subscription availablabilty is so useful.”

Helpful Report

Posted 10 months ago

“Always good customer service from Castle Hot Tubs”

Helpful Report

Posted 10 months ago

“Always a quick delivery and excellent prices”

Helpful Report

Posted 10 months ago

Castle Hot Tubs is rated 4.9 based on 1,100 reviews