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Castle Hot Tubs Reviews

4.9 Rating 1,093 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,093 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Always buy my spa items from Castle Hot tubs and always get good service and speedy delivery.... thoroughly recommend them....
Helpful Report
Posted 5 years ago
Thank you for taking the time to review our service Mike, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Fast efficient service at reasonable prices.
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Posted 5 years ago
Hi Mick, many thanks for the 5 star review! Your feedback is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Absolutely brilliant, we always buy from Castle Hot Tubs. Quick and easy transactions and fast postage
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Posted 5 years ago
Good value and very helpful on the phone, I will be using them again.
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Posted 5 years ago
Very good and quick service.
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Posted 5 years ago
Always great speedy service. Reasonable prices.
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Posted 5 years ago
Thank you for taking the time to review our service Philip, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
My purchases have been for Hot Tub supplies where a good range of products at competitive prices especially if register with them for 5% member discount. I average 4 or so orders a year from them over last 2.5 years and all delivered correct and fast. Had a problem with one low price item that did not stand up to time of its expected life --- received full instant refund on emailing photo. PayPal payments accepted making purchase on line fast. Sometimes their offers on Ebay for purchasing 3 or 4 of one product works out at lower price than buying direct. Hazardous products are shipped correctly Hazard labelled on shipping box. No reservations in recommending for Hot Tub supplies.
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Posted 5 years ago
Hi Brian, many thanks for taking the time to review our service, it is much appreciated. We appreciate our loyal customers and look forward to being your supplier of choice for years to come!! Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
I have been using this company for several years now. always helpful and orders dealt with quickly.
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Posted 5 years ago
Hi Rylma, thank you for taking the time to review our service, we appreciate our loyal customers and your feedback is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Quick delivery and the cheapest prices.
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Posted 5 years ago
Great service. Prompt delivery with Discount available for signing up.
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Posted 5 years ago
Thank you for taking the time to review our service Is, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Always good, always quick delivery, always well priced, always use!
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Posted 5 years ago
Thank you for taking the time to review our service Christine, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Quick and easy buys.
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Posted 5 years ago
Hi Tony, thank you for taking the time to review our service, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
goods ordered easily and arrived in good condition in a couple of days
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Posted 5 years ago
Thank you for taking the time to review our service, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
I have used Castle Hot Tubs for some years now. They are pretty good for all things hot tub including advice if you need it. Use them either direct or on eBay for good service and quick delivery.
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Posted 5 years ago
Hi Stephen, thank you so much for taking the time to review our service, it is much appreciated. We are grateful for your loyalty and continued custom. We hope to continue to be of service for many years to come! Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Steve.chapman895@gmail.co
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Posted 5 years ago
Prompt delivery, well packaged. Very competitive prices
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Posted 5 years ago
Engineer arrived on time and completed the repairs quickly with no problem or mess. Tub working ok
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Posted 5 years ago
Good prices. Prompt delivery and discounts.
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Posted 5 years ago
Ordered chemicals for my hot tub. Good value. Excellent, speedy delivery. Well packaged. Will use again.
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Posted 6 years ago
Thank you for taking the time to review our service Anne-Marie, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Part arrived on time and well protected by encapsulated foam Very pleased with service
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Posted 6 years ago
Thank you for taking the time to review our service Chris, it is much appreciated. Kind Regards from all the team at Castle Hot Tubs.
Posted 5 years ago
Castle Hot Tubs is rated 4.9 based on 1,093 reviews