Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,097 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

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“Great product and service! Free P&P! Very reliable. Used them for years Thanks 👍🏼”

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Posted 6 years ago

“Great service and prompt delivery as usual. Thank you.”

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Posted 6 years ago

“Great service. Very quick delivery and competitively priced.”

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Posted 6 years ago

“Excellent service. Excellent products. Our only point of purchase for our hot tub. Have tried other brands and firms - nowhere close. Strongly recommend.”

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Posted 6 years ago

“Great customer care from Toni and Rhiannon when helping to determine correct filter for my hot tub. Very good communication skills and determination to help me as a new customer. Now know that nothing is too much trouble for them. Many thanks.”

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Posted 6 years ago

“Great company . Easy to deal with .”

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Posted 6 years ago

“Very good service. Would recommend to any one .”

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Posted 6 years ago

“Reliable service over the last 1.5 years or so I have been using Castle Hot Tubs for my Hot Tub chemical supplies, good range of products at very competitive prices. Fast and mostly free deliveries well packed. Recommended.”

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Posted 6 years ago

“Super quick order as usual,”

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Posted 6 years ago

“Excellent service as always, quality products at a great price”

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Posted 6 years ago

“Second purchase from this company and service was spot on. Both occasions they contacted me. The first occasion to recommend a cheaper product that was great and the second time to explain a one day delay in delivery however I wasn't precious on time and it still arrived next day. Wish every company was like this”

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Posted 6 years ago

“They took the time to phone me to inform me that my delivery would be later than first thought, I wasn’t in a rush so they refunded the postage for next day, I am very happy with their customer service.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Prompt service and delivery.”

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Posted 6 years ago

“Good communication, excellent customer service, good value for money, fast efficient delivery.”

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Posted 6 years ago

“Always arrives promptly and happy to sort any problems (not that there have been many) ☺”

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Posted 6 years ago

“Good prices and fast delivery.”

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Posted 6 years ago

“Have ordered quite a few times now. Never any problems. Always delivered quickly.”

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Posted 6 years ago

“Excellent service, great place for filters and accessories.”

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Posted 6 years ago

“Quick delivery after ordering the Chemicals and filters.”

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Posted 6 years ago

Castle Hot Tubs is rated 4.9 based on 1,097 reviews