Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,100 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a fairly recent online customer. I have always had great help when phoning and website is easy to use, with lots of articles with really helpful advice. Even during the first lockdown, there was someone to advise and goods sent out remarkably swiftly. As a returning customer, I get a discount too. I won’t be buying from elsewhere.”

Helpful Report

Posted 4 years ago

“Received in good time And just what I needed, thank you”

Helpful Report

Posted 2 days ago

“Great products and service. Prices are really good. Website takes a bit of patience it's not as user friendly As I'd like. But I get there in the end.”

Helpful Report

Posted 3 weeks ago

“Low prices and fast delivery as always.”

Helpful Report

Posted 3 weeks ago

“As always product as described and super fast delivery many thanks Robert”

Helpful Report

Posted 4 weeks ago

“Made my hot tub move seamless. From dealing with Rhiannon in head office, Tony in the Swansea store to the gentlemen that delivered the hottub, all the staff were extremely polite and professional and couldn't do enough. Contacted a few hottub moving companies and so glad I went with castle hottubs. Couldn't recommend enough. A+”

Helpful Report

Posted 1 month ago

“Great prices and quick delivery again thank you”

Helpful Report

Posted 1 month ago

“Delivered quickly and beat price around. Great service, thanks 😊”

Helpful Report

Posted 1 month ago

“Great service all booked and paid for online email contact to arrange booking date snd time all very easy will definitely be using again”

Helpful Report

Posted 2 months ago

“Great Product, delivered on time. Perfect.”

Helpful Report

Posted 3 months ago

“Great service as always. Thanks”

Helpful Report

Posted 4 months ago

“Always use castle hot tubs, good prices, quick delivery. Stock everything I need”

Helpful Report

Posted 4 months ago

“Great. On time and easy.”

Helpful Report

Posted 6 months ago

“Easy to deal with, they were happy to provide a novice with advice, and they have decent prices.”

Helpful Report

Posted 7 months ago

“Great Service, fair price would order from Castle Tubs again”

Helpful Report

Posted 9 months ago

“Quick despatch and good quality items. Will always be a returning customer”

Helpful Report

Posted 9 months ago

“Excellent customer service, ordered what I thought were the correct replacements but weren't a quick email and things were sorted out.”

Helpful Report

Posted 9 months ago

“Great products, beautifully packed, that arrived in 2 days!”

Helpful Report

Posted 9 months ago

“Thanks for all the advice and helfullness , and finding me the perfect replacement part for my hot tub, item was swiftly dispatched and a great price by castle hot tubs, and it is in situ working perfectly., great service”

Helpful Report

Posted 9 months ago

“Excellent help and fast delivery”

Helpful Report

Posted 9 months ago

“We have bought our pool chemicals from Castle Hot Tubs before and they have always delivered fast and are very reliable. Never had any issues with them. Would definitely recommend them.”

Helpful Report

Posted 9 months ago

Castle Hot Tubs is rated 4.9 based on 1,100 reviews