“Customer service was excellent. I was able to get through quickly to someone who could answer my question competently and politely initially about why there was no express delivery option. When I rang later to enquire about tracking, information was available quickly. The light arrived within the estimated timescale and is of high quality.”
“Very good price, extremely well packed and arrived in super fast time - as stated. The product looks well made and is of a good finish and stylish. It has not been sited yet, but so far so good. Would recommend website.”
“Ordered lamp back in Dec.I was kept informed of possible delay and offered refund which I declined. I was kept up to date regularly. I'm so pleased I waited, I love my lamp.”
“We ordered a cheaper light for our porch. It arrived the next day, was easy to install and looks great - it looks so much better than the price would suggest. Very happy”
“Website was easy to navigate, wide range of Sirius products were available and delivery was quick. One of the products, glass Christmas tree, I received was faulty and the helpful staff requested that I return it for a refund, guiding me through the returns process. Two lights received, LED Christmas lights, were different to the product on the website and they quickly replaced them in time for Christmas. The customer service is really good and whilst the delivery could be seen as expensive, it is really quick so I didn?t mind.”
