“Ordered lamp back in Dec.I was kept informed of possible delay and offered refund which I declined. I was kept up to date regularly. I'm so pleased I waited, I love my lamp.”
“We ordered a cheaper light for our porch. It arrived the next day, was easy to install and looks great - it looks so much better than the price would suggest. Very happy”
“Website was easy to navigate, wide range of Sirius products were available and delivery was quick. One of the products, glass Christmas tree, I received was faulty and the helpful staff requested that I return it for a refund, guiding me through the returns process. Two lights received, LED Christmas lights, were different to the product on the website and they quickly replaced them in time for Christmas. The customer service is really good and whilst the delivery could be seen as expensive, it is really quick so I didn?t mind.”
“Second time ordering from this company and could not be more impressed with their speed and efficiency in delivering high quality items in perfect condition.”
“Ordered a floor lamp late on a Wednesday afternoon. The floor lamp was in stock and was delivered by 11am the next morning. Very quick and efficient.”
“Super impressed with this company yet again! Quick email response to my stock enquiry from Elaine and when I had a problem ordering online I quickly got through on the phone and Elaine remembered my original enquiry and processed my order. Professional and friendly customer service. Great products. Good price. Thanks”
“Bought 4 fittings with glass shades. One shade was cracked but the customer care was faultless and replacements arrived very quickly. Would not hesitate to buy from Castlegate lights again. Highly recommended.”
“Bought three bedside lights three years ago and needed one more to finish the renewed use of one of the bedrooms. Castlegate still stocked the same light and it was delivered within days of ordering. Despite three years of use its impossible to see which one is the new and which are the original ones. This was all simplified by being able to locate the light by pressing on the link in the original order. Very clever.”
