“Odd one this. The dimmable lamp I have purchased works fine but no matter what new bulb I put in, it strobes on the highest setting (this is not the case with the bulbs I bought for the original lamp which work perfectlyand are identical). I spoke with Jane who was incredibly helpful and understanding and asked me to follow up if the matter wasn't resolved. I know it seems odd to give 5 stars for something that's not working properly but Castlegate are doing everything in their power to sort it out, so I can't fault the company at all.”
“The first time that I have ever used Castlegatelights. An excellent experience and i have no doubt that I will be using them again.
Great customer service and communication.”
“Easy to order and good selection of lights. Arrived in 2 days, well packed. The security light is neat and well made. My electrician said easiest light he's ever fitted in 5 minutes. Good value.”
“Castlegate Lights were very efficient. I placed my order at the end of the day, however the order was immediately processed and dispatched and I received the order the next day.”
“Excellent service from Castlegate Lights. Table lamp ordered was despatched very quickly and received in good condition. Unfortunately I had to return because it was not suitable but Castlegate refunded purchase price promptly. Would definitely buy from this supplier again.”
