“Your website was easy to navigate and using a comparison site for cost, the uplighter we wanted was cheaper from you than several other companies. It also arrived earlier than expected and was well packaged. Thank you.”
“very pleased with wall lights on my first purchase from this company @ a good price;also they arrived very securely packaged & completely matched description as seen”
“I absolutely love castlegate lights. The lights turned up on time, well wrapped and were exactly as described. However, where castlegate really differentiate themselves is customer service and communication, just brilliant. Will absolutely order from them again.”
“First time we've used this company and I'd definitely use again! Ordering service was simply & quick! The light I required was at the best price I found online and in stores! Communication of when dispatched and due for delivery were spot on, thankyou Castlelights!”
“Good prices, good service. I changed my mind (twice ??) on which lights I wanted and I received nothing but polite, helpful service with the swap. No hesitation in recommending.”
“Easy on line experience. Delivered promptly with excellent courier communication so we knew exactly when delivery would take place and enabled us to arrange secure drop while we were out. Lights not yet installed but look fantastic. Very well packaged.”
“When i placed my order, i gave my prefered delivery address. I then received an email from the carrier(DPD) that my parcel could not be delivered due to no-one to sign for it. I found that it had been delivered to the wrong address. After giving DPD another address, and later collecting the parcel with my name on it, i found that it contained (with advice note) goods purchased by some-one else. After an email to Castlegate, my correct goods were finally delivered to my primary address,and agreed goodwill compo. I am NOT surprised that, to this date, i have received nothing. Not a good shopping experience at all.”
“Excellent website to make a choice easy. Fair prices and our item was high quality. Packaging was substantial which was great as the item had a lot of glass. Arrived as promised. Very happy. Highly recommended”
“The picture on the site does not doe justice. They look amazing. I ordered new wall lights to match an existing light fitting. Then bought 3 new shades for the light fitting to match the rest. Look very elegant.”
“Found the fitting I wanted ?65 less than a local lighting shop and with free delivery in a couple of days as opposed to the 10 to 14 day delivery the shop was offering. Fitting arrived when promised and safely packaged. Will definitely head to their site again when looking for further fittings.”
“Quick delivery of Candelabra Candlestick which was well packed. Kept informed at all stages of delivery. Excellent company will not hesitate to use again. Well deserving of 5 stars....”
