“Always use your site and find everything very efficient. The quality of the items purchased does vary slightly depending on the manufacturer. On this occasion the item is good and adequate but a bit lop sided. A bit of gentle force required and all good.”
“Lampshade matched colour shown on site.Excellent value for money. Packed in study box. Arrived very quickly. I have purchased lampshades from them previously and will do again”
“We were very impressed with the service we received. They were prepared to go the extra mile when it was needed. The staff were very obliging and friendly we will certainly look forward to dealing with them in the future. D Cross”
“Really good quality, range and reponse time. This is the second batch of lights we have ordered and will keep using this site. Good response to order and quick arrival of the lights. We are pleased with the lights and the quality of them, more so than a cheaper light we previously ordered from another site. Just one comment: For the chandelier, it was difficult to get a balance between the length of the 3 support "chains" and the solid centre post, they seemed to be different lengths. In the end we compromised by supporting the shade with the 3 chains and the solid centre support holding only the lights.If you have any recommendations for the future, we would be pleased to hear from you.”
“Very efficient. The item arrived as advertised, well-packaged. Everything they did gave me confidence that I was dealing with a trustworthy organisation. I'd definitely use this company again and have absolutely no hesitation in recommending.”
“Originally I received the wrong lights due to two digits in the item number being reversed. I called castle gate lights and they arranged for the incorrect lights to be collected the following day. They also said the new lights would be with me the following day but they did not arrive. In fairness they were being sent directly from the manufacturers and they arrived two days later. In my dealings with the company they did everything they could to sort the issue and I would use them again.”
