“I am delighted with my wall lights and my pendant ceiling light. Unfortunately glass was broken in transit but a quick phone call with a friendly staff member quickly sorted it out with replacement glass which arrived in perfect condition. I will definitely order from them again.”
“Terrific customer service. Would be 5 stars, but at ?5.95 delivery and then ?4.99 minimum cost to return, buying the wrong product is an expensive mistake on an item costing ?23.”
“Very helpful customer service staff. I was able to price match an expensive item which was delivered promptly. Unfortunately a few weeks later the electrician came to fit it and found it to be faulty. Customer service dealt with the issue and organised despatch of a replacement which arrived on the arranged day. Thank you.”
“Super quick delivery and excellent communication. Very pleased with light and would definitely recommend castlegate lights five star product and service”
